Senior Incident Management Lead

A leading tech services company is seeking an Incident Manager in Missouri to oversee incident management functions. The role involves leading a team in managing incidents and escalations while ensuring service restoration and compliance with ITIL best practices. Candidates should have over 6 years of experience in IT service management, excellent communication skills, and organizational abilities. A Bachelor’s degree and familiarity with ITSM tools like ServiceNow are preferred. A competitive salary of $104,000 - $166,000 is offered, along with potential bonuses. #J-18808-Ljbffr