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Bilingual Customer Service Rep (English/Spanish)

Sharecare, Raleigh, NC, United States


A digital healthcare company is seeking a Customer Service Representative to provide high levels of customer service over the phone and via email. The ideal candidate must be bilingual in English and Spanish, possess excellent communication skills, and have prior customer service experience. Responsibilities include identifying caller needs, formulating resolutions, and maintaining customer satisfaction. The role requires multi-tasking and proficiency in Microsoft Word and Outlook. Join a fast-paced environment with opportunities to grow. #J-18808-Ljbffr