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Director, Quality

Southwire Company, Carrollton, GA, United States


Location:North Campus

Shift: [[Shift]]

Pay Rate: [[custom_Min]]– [[custom_Max]]

Job Summary The Director of Quality provides overall leadership, direction, and governance for quality management across multiple manufacturing sites for a manufacturing division. This role establishes and deploys a cohesive quality management approach (strategy, standards, systems, and routines) that strengthens compliance, improves customer confidence, and enables sustained improvement while driving a culture of continuous improvement. The role develops site level quality leadership, aligns quality initiatives with operational and business objectives, governs a multi-year divisional quality improvement roadmap focused on sustained reduction of Cost of Poor Quality (COPQ) and customer reported defect rates (PPM), and provides senior quality leadership support for designated business critical customer accounts.

Key Responsibilities

Develop and deploy a divisional quality strategy aligned with business objectives and customer expectations.

Establish consistent quality standards, systems, and metrics across all assigned manufacturing sites.

Benchmark divisional quality performance against industry standards and provide leadership on quality trends, risks, and opportunities.

Lead quality governance and capability across multiple manufacturing facilities, including coaching, mentoring, and developing plant quality managers.

Lead the development and governance of a multi year divisional quality improvement roadmap aligned to sustained reductions in COPQ and customer reported defect rates (PPM).

Review site level quality performance, identify systemic issues, and drive corrective and preventive actions.

Ensure compliance with regulatory, industry, and customer quality requirements through effective audits, assessments, and management reviews.

Lead responses to major customer or regulatory quality issues, ensuring disciplined containment, root cause, and prevention, and provide senior quality leadership support for designated business critical customer accounts.

Partner with operations, engineering, and supply chain to integrate quality into process design, change management, and continuous improvement routines.

Required Education & Experience Bachelor's Degree

Specialized Degree: Engineering, Quality, Manufacturing, or a related field.

8-11 Years of Experience

Field(s) of Expertise: Progressive experience in Quality, Manufacturing, Engineering, or related leadership roles within industrial or manufacturing environments.

Licenses and Certifications: Lean Six Sigma Black Belt or equivalent demonstrated experience.

Preferred Education & Experience 12-14 Years of Experience

Licenses and Certifications: Lean Six Sigma Black Belt

Spans of Control Does this role manage Southwire team members: Yes

Number of Direct Reports: 1-2

Travel Domestic - up to 50% of time

Physical Requirements Moving - 5% of time

Standing - 5% of time

Sitting - 90% of time

Working Conditions Office

Plant/Warehouse Floor

Dust/Fumes/Gases/Chemicals

Equipment Computer/Keyboard

Safety Glasses

Safety Shoes

Drives Results

Business Insights

Values Differences

Manages Complexity

Communicates Effectively

Manages Ambiguity

Skills Quality Control

Regulatory Compliance

Analytical Skills

Process Improvement

ISO 9000 Series

Internal Auditing

Quality Assurance

Six Sigma Methodology

Benefits We Offer:

401k with Matching & Pension Plan (Eligible for Pension after 1,000 Hours Worked)

Flexible Work Schedules

Southwire is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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