Bilingual Customer Service Representative
Randstad USA, Fort Lauderdale, FL, United States
Details
Start date: Monday April 20th, 2026
Location: Sunrise, FL 33323 (on-site)
Schedule: Monday-Friday 9:00am-5:30pm EST
Role: Temp to hire (We're looking for long-term legends)
Interview process: Virtual interviews happening April 7th-April 9th
Compensation You’ll start at $18.00/hr, with clear milestones to level up your pay quickly:
$0.50/hr after passing training/assessments for the first 2 queues.
$0.50/hr after the next 2 queues.
$0.50/hr after the final queue.
$1.00/hr increase upon permanent conversion (approx. 90 days).
Total potential rate: $20.50/hr in just a few months!
Responsibilities
Multilingual Claims & Policy Support
"Queue" Mastery (Technical Progression)
Data Entry & Documentation
Customer Advocacy
Skills
Follow-up
Active ListeningTelephone Etiquette
Typing Skills
Basic Software Skills
Basic Computer Skills
Qualifications
Years of experience: 0 years
Experience level: Experienced
Experience
Experienced
Education
High School (required)
Benefits Randstad offers a comprehensive benefits package including medical, prescription, dental, vision, AD&D, life insurance, short-term disability, and a 401(k) plan (all benefits are based on eligibility).
Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Posting Duration This posting is open for thirty (30) days.
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Start date: Monday April 20th, 2026
Location: Sunrise, FL 33323 (on-site)
Schedule: Monday-Friday 9:00am-5:30pm EST
Role: Temp to hire (We're looking for long-term legends)
Interview process: Virtual interviews happening April 7th-April 9th
Compensation You’ll start at $18.00/hr, with clear milestones to level up your pay quickly:
$0.50/hr after passing training/assessments for the first 2 queues.
$0.50/hr after the next 2 queues.
$0.50/hr after the final queue.
$1.00/hr increase upon permanent conversion (approx. 90 days).
Total potential rate: $20.50/hr in just a few months!
Responsibilities
Multilingual Claims & Policy Support
"Queue" Mastery (Technical Progression)
Data Entry & Documentation
Customer Advocacy
Skills
Follow-up
Active ListeningTelephone Etiquette
Typing Skills
Basic Software Skills
Basic Computer Skills
Qualifications
Years of experience: 0 years
Experience level: Experienced
Experience
Experienced
Education
High School (required)
Benefits Randstad offers a comprehensive benefits package including medical, prescription, dental, vision, AD&D, life insurance, short-term disability, and a 401(k) plan (all benefits are based on eligibility).
Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Posting Duration This posting is open for thirty (30) days.
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