Showroom Associate
Generation Tux, Inc., Dallas, TX, United States
Description
LOCATION:
Onsite
REPORTS TO:
Title
TYPE:
Non-Exempt, Full-Time (32 hours)
DEPARTMENT:
Showroom Operations
We are seeking a friendly and detail-oriented Men's Formalwear Rental Showroom Associate to join our team. As a Showroom Associate, you will play a crucial role in providing an outstanding customer experience by assisting clients with style selection, fittings, and outfit coordination. You will also contribute to the overall success of our showroom by ensuring it remains organized, well-maintained, and fully stocked.
Key Responsibilities Customer Service
Greet and assist customers as they enter the showroom, providing a warm and welcoming atmosphere
Help clients choose the perfect formalwear ensemble by offering style recommendations and size assistance
Conduct fittings and alterations as needed to ensure a proper fit
Answer customer inquiries, address concerns, and provide information about rental policies
Showroom Maintenance
Keep the showroom clean, organized, and visually appealing to enhance the customer experience
Restock and arrange rental items on display racks and shelves
Monitor and report any maintenance or repair needs for rental items
Inventory Management
Assist with receiving and inspecting incoming inventory shipments
Maintain accurate records of inventory levels, including sizes and styles
Prepare rental items for customer pick-ups and returns, ensuring they are clean and in excellent condition
Sales Support
Actively engage in sales efforts, including upselling and cross-selling additional accessories or services
Process customer orders, reservations, and payments accurately and efficiently
Collaborate with the showroom manager to meet sales targets
Team Collaboration
Work closely with other showroom associates and the showroom manager to ensure a seamless customer experience
Participate in staff meetings and training sessions to stay informed about product updates and company policies
Requirements Qualifications
High school diploma or equivalent.
1 year or more of previous retail or customer service experience is a plus.
Strong communication and interpersonal skills.
Attention to detail and the ability to provide excellent customer service.
Basic knowledge of men's formalwear and fashion trends.
Willingness to learn and adapt to new processes and procedures.
Team player with a positive attitude and a strong work ethic.
Flexibility to work evenings, weekends, and holidays as needed.
Benefits
Competitive hourly wage.
Employee discounts on formalwear rentals.
Opportunities for growth and advancement within the company.
Training and development to enhance your customer service and fashion knowledge.
A friendly and inclusive work environment that values teamwork and collaboration.
If you have a passion for fashion, enjoy helping customers look their best for special occasions, and are eager to be part of a dynamic team, we encourage you to apply for the Men's Formalwear Rental Showroom Associate position at Generation Tux. Join us in creating memorable experiences for our clients through top‑note service and style expertise.
Generation Tux is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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Onsite
REPORTS TO:
Title
TYPE:
Non-Exempt, Full-Time (32 hours)
DEPARTMENT:
Showroom Operations
We are seeking a friendly and detail-oriented Men's Formalwear Rental Showroom Associate to join our team. As a Showroom Associate, you will play a crucial role in providing an outstanding customer experience by assisting clients with style selection, fittings, and outfit coordination. You will also contribute to the overall success of our showroom by ensuring it remains organized, well-maintained, and fully stocked.
Key Responsibilities Customer Service
Greet and assist customers as they enter the showroom, providing a warm and welcoming atmosphere
Help clients choose the perfect formalwear ensemble by offering style recommendations and size assistance
Conduct fittings and alterations as needed to ensure a proper fit
Answer customer inquiries, address concerns, and provide information about rental policies
Showroom Maintenance
Keep the showroom clean, organized, and visually appealing to enhance the customer experience
Restock and arrange rental items on display racks and shelves
Monitor and report any maintenance or repair needs for rental items
Inventory Management
Assist with receiving and inspecting incoming inventory shipments
Maintain accurate records of inventory levels, including sizes and styles
Prepare rental items for customer pick-ups and returns, ensuring they are clean and in excellent condition
Sales Support
Actively engage in sales efforts, including upselling and cross-selling additional accessories or services
Process customer orders, reservations, and payments accurately and efficiently
Collaborate with the showroom manager to meet sales targets
Team Collaboration
Work closely with other showroom associates and the showroom manager to ensure a seamless customer experience
Participate in staff meetings and training sessions to stay informed about product updates and company policies
Requirements Qualifications
High school diploma or equivalent.
1 year or more of previous retail or customer service experience is a plus.
Strong communication and interpersonal skills.
Attention to detail and the ability to provide excellent customer service.
Basic knowledge of men's formalwear and fashion trends.
Willingness to learn and adapt to new processes and procedures.
Team player with a positive attitude and a strong work ethic.
Flexibility to work evenings, weekends, and holidays as needed.
Benefits
Competitive hourly wage.
Employee discounts on formalwear rentals.
Opportunities for growth and advancement within the company.
Training and development to enhance your customer service and fashion knowledge.
A friendly and inclusive work environment that values teamwork and collaboration.
If you have a passion for fashion, enjoy helping customers look their best for special occasions, and are eager to be part of a dynamic team, we encourage you to apply for the Men's Formalwear Rental Showroom Associate position at Generation Tux. Join us in creating memorable experiences for our clients through top‑note service and style expertise.
Generation Tux is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
#J-18808-Ljbffr