Customer Experience & Marketing Ops Specialist

A family-run bakery is seeking a Customer Experience & Marketing Performance Specialist in Lawrence, MA. The role involves overseeing ZenDesk operations, improving customer service processes, and managing marketing project tasks. Candidates should have a strong customer service mindset, analytical skills, and experience with Zendesk. This full-time position offers an opportunity to collaborate across multiple departments, enhancing customer satisfaction and operational efficiency. #J-18808-Ljbffr