Customer Service Representative
Insight Global, Atlanta, GA, United States
Title : Customer Service Representative
Location : On-site in Atlanta, GA
Job Type : Ongoing Contract (Seasonal Surge)
Compensation:
$18/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about types of student loans and applications Work with internal departments to meet customer's needs Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
$18/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about types of student loans and applications Work with internal departments to meet customer's needs Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work