Head of Customer Success | Drive Adoption & Retention

A leading technology firm is seeking a Manager, Customer Success to lead a team of Customer Success Managers tasked with enhancing product adoption and driving measurable business value. The ideal candidate will display strong leadership and analytical skills, alongside a proven track record in customer-facing roles within the SaaS industry. Responsibilities include developing high-performing teams, advocating for customer needs, and monitoring key performance metrics to foster retention and growth. #J-18808-Ljbffr