Head of Retention & Growth for DTC E‑Commerce

A cultural jewelry brand is seeking a Head of Retention to enhance customer loyalty and optimize retention strategies. This role involves managing email and SMS marketing, utilizing data analytics to drive repeat purchases, and working with external agencies to improve marketing outcomes. Ideal candidates will have 5-7 years in DTC e-commerce, proven success in driving retention metrics, and expertise with platforms like Klaviyo. The position is based in Phoenix, AZ but remote options are available for exceptional candidates, offering a dynamic and impactful career opportunity. #J-18808-Ljbffr