Assessment & Evaluation Specialist I
Atrium Health, Winston Salem, NC, United States
Job Summary
As part of the evaluations team, this position requires an advanced knowledge of the Office of Evaluations and its functions, directly assisting in the management and coordination of medical school exams and academic records. Under limited supervision, the evaluations services coordinator assumes major responsibility for all aspects of evaluations services daily operations and works independently to perform duties using a high degree of judgment, discretion, and initiative. This position interprets, communicates, and acts in accordance with accreditation guidelines and school standards for maintaining student academic performance records, establishing and overseeing processes to ensure the ongoing integrity, security, and fulfillment of evaluations needs.
Department Wake Forest University Health Sciences - Academic UME: Charlotte
Status Full time
Hours per Week 40
Schedule Details Hybrid – 3 in‑office, 2 out‑of‑office days per week.
Location Winston‑Salem, North Carolina
Pay Range Pay Range:
$28.55 – $42.85 per hour
Education / Experience Bachelor's degree in a related field and 3 years' experience; or an equivalent combination of education/experience.
Essential Functions
Provides overall coordination and management of evaluations and student evaluation records business processes.
Maintains extensive knowledge of school and the Liaison Committee on Medical Education (LCME) accreditation guidelines, policies, and procedures related to processing academic records. Coordinates, manages, and recommends changes to programs and processes based on accreditation regulations and university policies. Responsible for day‑to‑day interpretation, implementation, and communication of policies and procedures.
Maintains confidentiality of student records in compliance with FERPA. Ensures that student records are maintained professionally and securely. In coordination with the Office of Student Records, interprets the rules and regulations for retention, disposal, and archiving of student records.
Directly supports Medical Education faculty members and provides administrative backup/support. Provides customer service to faculty, students, and administrative areas related to examination administration, grading, evaluations of student academic performance, and progression through the MD curriculum as required by the MD Policy on Satisfactory Academic Progress. Manages communication with students, faculty, and other university units regarding evaluation services for the M.D. program.
Collaborates with Medical Education Leadership to manage preparation for, processing of, and reporting on academic evaluation activities each term.
Evaluates records for drop/add, withdrawals, and grade changes. Grants permissions for enrollment in restricted courses.
Manages collection, recording, maintaining, and reporting of grades related to academic performance and student progression through the MD curriculum.
Implements student‑centered workflows that are efficient and effective, ensuring that exam grades, class rank, and requests for official academic evaluation information are provided in a timely manner.
Responds to direct requests from faculty and students through phone, email, and visits in the office. Resolves complex situations with students, faculty, and other constituents regarding requirements for satisfactory student performance in the MD curriculum.
Develops and implements proactive business solutions to enhance the efficiency and productivity of evaluation services business practices. Ensures that faculty, students, and staff receive accurate and up‑to‑date information regarding evaluation, student records, and course management.
Directly supports the Assistant Professor of Medical Education overseeing the Office of Evaluations, providing administrative backup/support utilizing specialized skill and expertise in evaluations processes. Supports and advises MD students regarding academic performance throughout the student life cycle.
Manages evaluations follow‑up by running reports, develops communication strategies for MD program student and faculty cohorts, and maintains reports/spreadsheets for student populations and the Department of Medical Education.
Makes recommendations to departmental faculty and leadership for continuous quality improvement related to processes for evaluations as required by accreditation guidelines.
Independently interprets exam item analysis statistics and provides consultation, expert advice, and recommendations to course directors for exam question review. Maintains student exam database and constructs data files that contain longitudinal student performance data for reporting and for school leadership for internal monitoring.
Assists with training and documentation of processes and procedures in all areas of evaluation services.
Oversees the work of other staff and faculty assisting in the performance of evaluation-related activities.
Minimum Acceptable Qualifications Bachelor's degree in a related field and 3 years' experience; or an equivalent combination of education/experience.
Skills and Qualifications
Prior experience working with evaluations.
Experience with databases and spreadsheets.
Excellent organizational skills.
Demonstrated critical thinking and decision‑making skills.
Strong interpersonal and customer service skills.
Benefits
Paid Time Off programs.
Health, dental, vision, life, and short‑ and long‑term disability insurance.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits including adoption assistance and paid parental leave.
Defined‑contribution retirement plans with employer match.
Educational Assistance Program.
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Department Wake Forest University Health Sciences - Academic UME: Charlotte
Status Full time
Hours per Week 40
Schedule Details Hybrid – 3 in‑office, 2 out‑of‑office days per week.
Location Winston‑Salem, North Carolina
Pay Range Pay Range:
$28.55 – $42.85 per hour
Education / Experience Bachelor's degree in a related field and 3 years' experience; or an equivalent combination of education/experience.
Essential Functions
Provides overall coordination and management of evaluations and student evaluation records business processes.
Maintains extensive knowledge of school and the Liaison Committee on Medical Education (LCME) accreditation guidelines, policies, and procedures related to processing academic records. Coordinates, manages, and recommends changes to programs and processes based on accreditation regulations and university policies. Responsible for day‑to‑day interpretation, implementation, and communication of policies and procedures.
Maintains confidentiality of student records in compliance with FERPA. Ensures that student records are maintained professionally and securely. In coordination with the Office of Student Records, interprets the rules and regulations for retention, disposal, and archiving of student records.
Directly supports Medical Education faculty members and provides administrative backup/support. Provides customer service to faculty, students, and administrative areas related to examination administration, grading, evaluations of student academic performance, and progression through the MD curriculum as required by the MD Policy on Satisfactory Academic Progress. Manages communication with students, faculty, and other university units regarding evaluation services for the M.D. program.
Collaborates with Medical Education Leadership to manage preparation for, processing of, and reporting on academic evaluation activities each term.
Evaluates records for drop/add, withdrawals, and grade changes. Grants permissions for enrollment in restricted courses.
Manages collection, recording, maintaining, and reporting of grades related to academic performance and student progression through the MD curriculum.
Implements student‑centered workflows that are efficient and effective, ensuring that exam grades, class rank, and requests for official academic evaluation information are provided in a timely manner.
Responds to direct requests from faculty and students through phone, email, and visits in the office. Resolves complex situations with students, faculty, and other constituents regarding requirements for satisfactory student performance in the MD curriculum.
Develops and implements proactive business solutions to enhance the efficiency and productivity of evaluation services business practices. Ensures that faculty, students, and staff receive accurate and up‑to‑date information regarding evaluation, student records, and course management.
Directly supports the Assistant Professor of Medical Education overseeing the Office of Evaluations, providing administrative backup/support utilizing specialized skill and expertise in evaluations processes. Supports and advises MD students regarding academic performance throughout the student life cycle.
Manages evaluations follow‑up by running reports, develops communication strategies for MD program student and faculty cohorts, and maintains reports/spreadsheets for student populations and the Department of Medical Education.
Makes recommendations to departmental faculty and leadership for continuous quality improvement related to processes for evaluations as required by accreditation guidelines.
Independently interprets exam item analysis statistics and provides consultation, expert advice, and recommendations to course directors for exam question review. Maintains student exam database and constructs data files that contain longitudinal student performance data for reporting and for school leadership for internal monitoring.
Assists with training and documentation of processes and procedures in all areas of evaluation services.
Oversees the work of other staff and faculty assisting in the performance of evaluation-related activities.
Minimum Acceptable Qualifications Bachelor's degree in a related field and 3 years' experience; or an equivalent combination of education/experience.
Skills and Qualifications
Prior experience working with evaluations.
Experience with databases and spreadsheets.
Excellent organizational skills.
Demonstrated critical thinking and decision‑making skills.
Strong interpersonal and customer service skills.
Benefits
Paid Time Off programs.
Health, dental, vision, life, and short‑ and long‑term disability insurance.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits including adoption assistance and paid parental leave.
Defined‑contribution retirement plans with employer match.
Educational Assistance Program.
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