Amazon Business Lead-Digital Retail (Hybrid)
Nestlé SA, New York, NY, United States
Amazon Business Lead-Digital Retail (Hybrid)
At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we’re committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth‑minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best‑in‑class opportunities for your development and growth.
POSITION SUMMARY: The Lead, Amazon Business (Digital Retail) drives the execution and growth of Nespresso’s Amazon Business channel, accelerating machine and coffee sales while expanding engagement with SMB and Enterprise customers. This role owns end‑to‑end in‑platform execution, delivering strong commercial performance and best‑in‑class digital shelf execution, as well as a seamless customer journey that leverages Nespresso’s B2B portfolio and relevant B2C offerings to recruit, convert, and retain professional buyers. As part of the Digital Retail team, the Lead translates B2B and acquisition priorities into actionable plans on Amazon Business, partnering closely with the Director Customer Account‑eBusiness and cross‑functional teams to deliver disciplined execution and scalable growth. This is a hybrid based opportunity (2 days onsite at Nespresso USA’s NYC Manhattan Herald Square office) and the rest remotely from home.
RESPONSIBILITIES: Execute Amazon Business commercial performance and customer acquisition (B2B):
Own day‑to‑day commercial execution for Amazon Business across machines, coffee, and accessories
Drive SMB and Enterprise customer acquisition by executing Amazon Business strategies that leverage Nespresso’s B2B portfolio and relevant B2C offerings
Manage item setup, availability, catalog accuracy, and Buy Box health in partnership with Amazon and internal teams
Execute promotional and merchandising plans aligned to commercial and acquisition priorities
Partner with Supply Chain and Finance to support forecast accuracy and inventory health
Own Digital Shelf execution and SMB & Enterprise customer experience:
Drive discoverability, content quality, and conversion across the Amazon Business portfolio
Optimize PDPs and content to support SMB and Enterprise purchasing needs and decision‑making
Support ongoing updates and expansion of the Amazon Business Brand Store
Ensure consistent brand and content standards across PDPs and the Brand Store
Partner with Digital Shelf and Channel Marketing teams to adapt content for the B2B context while leveraging relevant B2C assets
Drive coordination, reporting, and account‑level insights:
Serve as the day‑to‑day internal point of contact for Amazon Business within Digital Retail
Deliver regular performance reporting and business recaps for the Senior Manager and cross‑functional partners
Translate Amazon Business performance data into clear actions and recommendations to support acquisition and growth
Coordinate cross‑functional readiness for launches, campaigns, and key initiatives
Identify and execute test‑and‑learn opportunities to improve acquisition, conversion, and portfolio performance
REQUIREMENTS:
5+ years of experience in e‑commerce, vendor operations, or digital merchandising
Strong attention to detail with the ability to manage multiple priorities
Experience working cross‑functionally with commercial, content, and supply chain teams
Passion for digital retail and delivering B2B customer solutions
SKILLS:
Strong analytical skills with the ability to interpret performance data and translate insights into action
Experience managing digital merchandising, promotions, and content optimization on marketplace platforms
Comfort working in fast‑paced, cross‑functional environments with multiple stakeholders
Strong written and verbal communication skills, including executive‑ready reporting and recaps
Test‑and‑learn mindset with experience optimizing conversion, acquisition, or portfolio performance
The approximate pay range for this position is $140,000–$160,000 base. Pay may vary based on factors including but not limited to knowledge, skills, and abilities and geographic location.
Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401(k) with company match, healthcare coverage, and a broad range of other benefits.
Nearest Major Market: Manhattan Nearest Secondary Market: New York City
We are an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. This position is not eligible for visa sponsorship.
To participate in our recruitment experience, please inform us confidentially if you may require any special accommodations: accommodations@nestle.com or dial 711 and provide this number to the operator: 1-800-321-6467.
#J-18808-Ljbffr
POSITION SUMMARY: The Lead, Amazon Business (Digital Retail) drives the execution and growth of Nespresso’s Amazon Business channel, accelerating machine and coffee sales while expanding engagement with SMB and Enterprise customers. This role owns end‑to‑end in‑platform execution, delivering strong commercial performance and best‑in‑class digital shelf execution, as well as a seamless customer journey that leverages Nespresso’s B2B portfolio and relevant B2C offerings to recruit, convert, and retain professional buyers. As part of the Digital Retail team, the Lead translates B2B and acquisition priorities into actionable plans on Amazon Business, partnering closely with the Director Customer Account‑eBusiness and cross‑functional teams to deliver disciplined execution and scalable growth. This is a hybrid based opportunity (2 days onsite at Nespresso USA’s NYC Manhattan Herald Square office) and the rest remotely from home.
RESPONSIBILITIES: Execute Amazon Business commercial performance and customer acquisition (B2B):
Own day‑to‑day commercial execution for Amazon Business across machines, coffee, and accessories
Drive SMB and Enterprise customer acquisition by executing Amazon Business strategies that leverage Nespresso’s B2B portfolio and relevant B2C offerings
Manage item setup, availability, catalog accuracy, and Buy Box health in partnership with Amazon and internal teams
Execute promotional and merchandising plans aligned to commercial and acquisition priorities
Partner with Supply Chain and Finance to support forecast accuracy and inventory health
Own Digital Shelf execution and SMB & Enterprise customer experience:
Drive discoverability, content quality, and conversion across the Amazon Business portfolio
Optimize PDPs and content to support SMB and Enterprise purchasing needs and decision‑making
Support ongoing updates and expansion of the Amazon Business Brand Store
Ensure consistent brand and content standards across PDPs and the Brand Store
Partner with Digital Shelf and Channel Marketing teams to adapt content for the B2B context while leveraging relevant B2C assets
Drive coordination, reporting, and account‑level insights:
Serve as the day‑to‑day internal point of contact for Amazon Business within Digital Retail
Deliver regular performance reporting and business recaps for the Senior Manager and cross‑functional partners
Translate Amazon Business performance data into clear actions and recommendations to support acquisition and growth
Coordinate cross‑functional readiness for launches, campaigns, and key initiatives
Identify and execute test‑and‑learn opportunities to improve acquisition, conversion, and portfolio performance
REQUIREMENTS:
5+ years of experience in e‑commerce, vendor operations, or digital merchandising
Strong attention to detail with the ability to manage multiple priorities
Experience working cross‑functionally with commercial, content, and supply chain teams
Passion for digital retail and delivering B2B customer solutions
SKILLS:
Strong analytical skills with the ability to interpret performance data and translate insights into action
Experience managing digital merchandising, promotions, and content optimization on marketplace platforms
Comfort working in fast‑paced, cross‑functional environments with multiple stakeholders
Strong written and verbal communication skills, including executive‑ready reporting and recaps
Test‑and‑learn mindset with experience optimizing conversion, acquisition, or portfolio performance
The approximate pay range for this position is $140,000–$160,000 base. Pay may vary based on factors including but not limited to knowledge, skills, and abilities and geographic location.
Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401(k) with company match, healthcare coverage, and a broad range of other benefits.
Nearest Major Market: Manhattan Nearest Secondary Market: New York City
We are an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. This position is not eligible for visa sponsorship.
To participate in our recruitment experience, please inform us confidentially if you may require any special accommodations: accommodations@nestle.com or dial 711 and provide this number to the operator: 1-800-321-6467.
#J-18808-Ljbffr