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Oliver Wyman – Consumer, Telco & Technology – Engagement Manager

Oliver Wyman, Boston, MA, United States


Job Specification Practice Groups: Consumer, Telco & Technology

Location: New York, Chicago, Boston

Roles: Engagement Manager

The Practice Oliver Wyman helps industry leaders in the consumer, telco and technology industries develop value growth strategies, improve operations, and maximize organizational effectiveness. Our clients include wireless and wireline equipment and communications service providers; enterprise IT, consumer electronics, semiconductor companies; broadcasters, publishers, platform operators, online and entertainment companies.

Role Engagement Managers are critical leaders within our consulting team, working side‑by‑side with our clients. Initial responsibilities typically include:

Providing day‑to‑day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and sharing responsibility for the success of a specific engagement(s)

Leading and managing complex programs to ensure on‑time delivery that meets agreed‑upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm’s technical competence

Guiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors

Engaging fully in building business by identifying new and expanded opportunities

Creating exciting and additive intellectual capital through thought leadership, and being knowledgeable on a broad range of adjacent topics

Developing others and building a followership as part of their asset building for the firm

Leading firm‑building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clients

Overseeing and guiding the consulting team as they develop hypotheses, review client information, and conduct client interviews, derive insights, and produce deliverables

Supporting Partners in project execution through excellent project management, including work planning, workflow management, and coaching/developing more junior team members

Desired Skills And Experience Preference will be given to candidates with:

5–8 years of relevant experience in strategy consulting with a top‑tier strategy consulting firm (or other similar organization)

Experience within Retail, Consumer Goods, Telecommunications, Software/Technology, Media industries preferred, but not required

Track record of leading and managing teams, and delivering results in fast‑paced, demanding environments

Strong background in strategic problem solving with demonstrable analytical skills

Outstanding written and verbal communication skills

Quantitative, technical toolkit including proficiency in SQL and Python

Undergraduate or advanced degree from a top academic program

Client management experience

A passion for the creative process and a love for expansive and creative thinking

An analytical and rigorous approach to uncovering insights

Excellent verbal/written communication, facilitation and presentation skills

Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Impeccable judgment with the ability to make timely and sound decisions

A balance of humility and confidence, always seeking truth from a place of inquiry

Highly motivated and committed to excellence

Willingness to travel 50% of the time, including internationally

Benefits & Compensation The applicable base salary range for this role is $225,000 – $240,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis.

In addition to the base salary, this position may be eligible for performance‑based incentives. We offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401(k) savings and other retirement programs, as well as employee assistance programs.

EEO Statement Marsh and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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