Bilingual (English/Spanish) Medicare Sales Agent - Hybrid in Tempe, AZ
UHC, Tempe, AZ, United States
We are growing our team in Tempe, AZ and have multiple Bilingual (English/Spanish) Medicare Sales Agent openings available now.
In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.
If you reside near Tempe, AZ you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges.
Work Schedule
Operating hours: Monday - Friday 8:30am - 9:00pm local time; your shift will be provided during training with rotational weekend work
Full-time position with flexibility desired based on the seasonality of our business
Work Location
Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks
This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business days per week
Primary Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
Follow up with members on questions or to review current or new products and services
Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
Compensation & Benefits
As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
Compensation = Base pay + monthly sales incentive
Average annual earnings $50K - $65K through a combination of base plus sales commissions
Top performers can earn $80K (+)
15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
Sign-on Bonus up to $3,000 for licensed external/internal applicants
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Fun and competitive work environment focused both on teamwork and individual success!
Required Qualifications
High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
Must live within commutable distance to our 410 N Scottsdale Road, Tempe, AZ office
Ability to read, write, and speak fluently in English and our target language: Spanish
Preferred Qualifications
Previous sales experience
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Flexibility to customize approach to meet all types of caller communication styles and personalities
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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In this inbound call role, you will receive a competitive base salary, and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits. Our training classes not only prepare you for your role, but we will pay for and provide support for you to obtain the required state insurance licenses. No license is required prior to starting in the role. During training, all new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material.
If you reside near Tempe, AZ you will enjoy the flexibility of a hybrid-remote* role as you take on some tough challenges.
Work Schedule
Operating hours: Monday - Friday 8:30am - 9:00pm local time; your shift will be provided during training with rotational weekend work
Full-time position with flexibility desired based on the seasonality of our business
Work Location
Fast forward your success by participating in our onsite training program in a standard day shift for 6 - 10 weeks
This position offers hybrid work models after the successful completion of training and on the job nesting period. Once completed, employees will enjoy the opportunity to work from home up to 3 business days per week
Primary Responsibilities
Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
Follow up with members on questions or to review current or new products and services
Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
Compensation & Benefits
As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
Compensation = Base pay + monthly sales incentive
Average annual earnings $50K - $65K through a combination of base plus sales commissions
Top performers can earn $80K (+)
15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
Sign-On Bonus up to $2,000 for unlicensed external/internal applicants
Sign-on Bonus up to $3,000 for licensed external/internal applicants
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Fun and competitive work environment focused both on teamwork and individual success!
Required Qualifications
High School Diploma/GED (or higher) OR 4+ years of customer service/sales experience
Within 30 days, must obtain all appropriate state insurance licenses (may be completed during training)
Ability to work regularly scheduled shifts, including the training period, with the flexibility to adjust daily schedule and work overtime and/or weekends as needed
Must live within commutable distance to our 410 N Scottsdale Road, Tempe, AZ office
Ability to read, write, and speak fluently in English and our target language: Spanish
Preferred Qualifications
Previous sales experience
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Flexibility to customize approach to meet all types of caller communication styles and personalities
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $24.04 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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