Director - Internal Communications & Engagement

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting usdataprotection@shrss.com.Director - Internal Communications & Engagement page is loaded## Director - Internal Communications & Engagementlocations: Support Services Headquarters Buildingtime type: Full timeposted on: Posted Todayjob requisition id: R2307Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:**Job Description:**The **Director of Internal Communications & Engagement** is a senior leader and strategic advisor responsible for shaping the way our enterprise Team Member population understand, engage with, and activate our corporate strategy, culture, and brand. You will lead enterprise-wide communications, executive engagement, organizational change storytelling, people-engagement programming, and channel strategy—ensuring messaging is clear, inclusive, and aligned across all corporate functions. This role serves as a consistent brand voice for both internal and external communications,You will partner closely with senior executives, Communications leadership, Brand Reputation, HR, Legal, IT, Marketing, People & Inclusion, and Business Units to activate employees around purpose, culture, inclusion, transformation initiatives, and business performance. You will also oversee communication governance, engagement measurement, and enterprise-wide campaigns that strengthen workforce connection and trust.This role requires exceptional strategic judgment, executive presence, operational rigor, and the ability to lead high‐performing teams in a complex, matrixed environment.**Primary Responsibilities:*** Own enterprise-level communication strategy for corporate initiatives, change programs, culture, and employee engagement.* Architect and maintain the company-wide narrative, message architecture, and content governance.* Lead long-range engagement planning and annual editorial calendar that aligns to strategic business cycles and cultural moments.* Serve as strategic counselor to C-suite and senior leaders on communications, engagement, and organizational storytelling.* Modernize leadership communication channels* Lead enterprise engagement campaigns tied to culture, values, inclusion, well-being, recognition, and talent initiatives.* Oversee employee listening insights and engagement measurements, ensuring strategies respond to workforce expectations and trends.* Direct communication strategy for major organizational changes, including transformation programs and restructuring* Build change communication playbooks, leader toolkits, and field activation strategies to drive adoption and understanding.* Serve as senior advisor in crisis and sensitive-issue communications; lead cross-functional response with Legal, HR, Security, and PR.* Oversee crisis readiness planning, scenario-based exercises, templates, and governance.* Own enterprise communication channels, ensuring they are modern, accessible, intuitive, and aligned.* Partner with IT to advance digital employee experience solutions.* Lead, mentor, and develop a high-performing communications and engagement team with a culture of creativity, accountability, and collaboration.* Manage budgets, vendor partnerships, and content-production workflows.* Establish communication standards, accessibility guidelines, and global/local alignment frameworks.* Develop enterprise communication dashboards and scorecards focused on reach, engagement, comprehension, sentiment, and behavioral outcomes.* Use analytics and A/B testing to optimize content, channels, and engagement strategies.* Provide insights to senior leadership on workforce sentiment and communication effectiveness.**EXPERIENCE, EDUCATION, AND SKILLS*** 5-8+ years of progressive experience in Corporate Communications, Employee Communications, Public Affairs, or Internal Engagement within large, matrixed organizations.* Experience leading communications strategy at the enterprise level, including executive visibility, employee engagement, and change management.* Exceptional writing, storytelling, and messaging skills across audiences and channels.* Proven track record guiding senior executives with confidence, discretion, and political acumen.* Strong people leadership experience—developing teams, scaling processes, and managing cross-functional initiatives.* Experience owning communication governance, crisis response, and complex change initiatives.* Expertise with Microsoft 365, SharePoint/Viva, Adobe, Canva, analytics tools, and modern communication platforms.* Bachelor’s degree required; Master’s Degree in Communications, Organizational Psychology, Journalism, Business, or related field strongly preferred.**Preferred*** Fortune 100 or large global company experience.* Global communications experience managing localization and cultural nuance.* Multi-lingual preferred, mastery of written English is required #J-18808-Ljbffr