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Casualty Adjuster

Millennium Insurance Corporation, Wheaton, IL, United States


Description Millennium Insurance is seeking a Casualty Adjuster who will independently manage and resolve Commercial General Liability, Professional Liability, and Automobile Liability claims, ensuring fair, timely, and accurate outcomes in accordance with policy wording, legislation, and industry best practices.

If you are analytical, detail-oriented, and enjoy investigating complex liability claims while collaborating with legal and business partners, this is an opportunity to make a meaningful impact within a high-performing and collaborative claims team.

What you will be doing

Investigate and evaluate casualty claims, including Commercial General Liability, Professional Liability, and Automobile Liability claims

Analyze policy coverage, contractual agreements, and endorsements to determine coverage positions and exposure

Assess liability, quantum, and risk to recommend and establish appropriate claim reserves within assigned authority

Negotiate settlements effectively and cost‑efficiently while maintaining fair and defensible claim decisions

Interpret and apply relevant legislation, regulatory requirements, and case law applicable to casualty claims

Manage litigated claims, including instructing and collaborating with defence counsel and monitoring legal expenses

Communicate proactively and professionally with insureds, brokers, legal representatives, and other stakeholders

Maintain accurate, organized, and timely claim file documentation in accordance with company standards

Provide consistent, high‑quality customer service by responding promptly to inquiries and providing regular claim updates

Stay current on industry trends, emerging risks, and best practices within casualty claims management

What you bring to the team

Minimum of three (3) years of experience handling casualty or liability claims

Post‑secondary education and/or CIP designation are considered an asset

Strong knowledge of liability principles, claims reserving, and policy interpretation

Ability to analyze and interpret legislation, contractual language, and case law

Experience managing litigated files and working with defence counsel is an asset

Excellent written, verbal, and negotiation skills

Proficiency with claims management systems and Microsoft Office Suite

Strong analytical, organizational, and time‑management skills with a high level of attention to detail

Professional judgment, accountability, and the ability to work independently with minimal supervision

How you will succeed In the first year, success will be measured by your ability to independently manage a casualty claims portfolio, make sound coverage and liability decisions, maintain accurate reserves, resolve claims efficiently, and consistently deliver high‑quality service while meeting performance and compliance standards.

How we take care of our Employees By joining Millennium Insurance, you will belong to a passionate and purpose‑driven team. As part of the Wheaton Group Companies, we pride ourselves on being family oriented, socially responsible, and in doing business the right way. Millennium is proud to be

Great Place to Work Certified

for creating an outstanding employee experience and an amazing workplace culture. Some of the amazing benefits our employees have access to include:

Generous Paid Time Off Program

Group Retirement Savings Plan with employer match

Flexible work options

Fitness Subsidy

Training & Development Assistance

Health, Dental and Insured Benefit Offerings

Health and Lifestyle Spending Account

Employee Discount Programs

Millennium is committed to fostering an inclusive, equitable and accessible workplace. If we can make any adjustments to the hiring process to better accommodate you, please provide feedback when submitting your application or let us know when we reach out about a job opportunity.

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