Customer Service Associate - Monticello, MN - (Full-Time)
Goodwill-Easter Seals of Minnesota, Monticello, MN, United States
Position Summary
This position is responsible for fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill‑Easter Seals mission and values.
A day in the life In a typical day, a Customer Service Associate can expect to...
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
Store Operations: Follows policies and procedures and executes directives in a timely manner.
Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
Safety: Help contribute to a safe, welcoming environment for employees and customers.
Job Pay & Perks
Pay Range: $14.20 - $21.29/hr
Goodwill‑Easter Seals Minnesota (GESMN) prioritizes work‑life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer‑paid life insurance, 401(k) plan with employer match, employee discount!
Work‑life balance: No overnights or late closing shifts, limited holiday hours
GESMN retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
Opportunities for career development and advancement
About You
Ability to effectively communicate with supervisors, employees and customers
Ability to work independently and coordinate multiple projects simultaneously
Excellent organizational skills, ability to prioritize
Excellent decision‑making skills
Strong attention to details
Ability and desire to provide excellent customer service
Ability to interact with a diverse population in a human‑services setting
High level of initiative and self‑motivation
Perseverance and commitment to getting the job done
Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
A typical full‑time schedule is 35‑40 hours per week and requires:
Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; and
Willingness and ability to be cross‑trained, and to train in new employees.
Prior Experience & Education
0‑3 years of relevant experience
High school diploma or equivalent preferred
Equal Opportunity Goodwill‑Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.
#J-18808-Ljbffr
A day in the life In a typical day, a Customer Service Associate can expect to...
Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
Store Operations: Follows policies and procedures and executes directives in a timely manner.
Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
Safety: Help contribute to a safe, welcoming environment for employees and customers.
Job Pay & Perks
Pay Range: $14.20 - $21.29/hr
Goodwill‑Easter Seals Minnesota (GESMN) prioritizes work‑life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer‑paid life insurance, 401(k) plan with employer match, employee discount!
Work‑life balance: No overnights or late closing shifts, limited holiday hours
GESMN retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
Opportunities for career development and advancement
About You
Ability to effectively communicate with supervisors, employees and customers
Ability to work independently and coordinate multiple projects simultaneously
Excellent organizational skills, ability to prioritize
Excellent decision‑making skills
Strong attention to details
Ability and desire to provide excellent customer service
Ability to interact with a diverse population in a human‑services setting
High level of initiative and self‑motivation
Perseverance and commitment to getting the job done
Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
A typical full‑time schedule is 35‑40 hours per week and requires:
Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; and
Willingness and ability to be cross‑trained, and to train in new employees.
Prior Experience & Education
0‑3 years of relevant experience
High school diploma or equivalent preferred
Equal Opportunity Goodwill‑Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.
#J-18808-Ljbffr