Customer Service Representative II - Lab
NorthShore University HealthSystem, Northbrook, IL, United States
Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
Position: Customer Service Representative II - Lab
Location: Northbrook, IL
Full Time/Part Time: Full Time
Hours: Monday-Friday, 9am-5:30pm, rotating Saturdays
What you will do:
Call Center - Answering General Information calls
Reporting results (Critical reporting)
Faxing Results (Call List)
Trouble shooting specimen errors (LSI)
Creating tickets
Specimen add on requests
Supply Ordering
Contacting patients for recollections
What you will need:
Education: High School diploma
Certification: none
Experience: 3 or more years
Unique or Preferred Skills: Multi-tasking a must, Call center experience
Benefits:
Premium pay such as shift, on call, holiday and more based on an employee's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
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Position Highlights:
Position: Customer Service Representative II - Lab
Location: Northbrook, IL
Full Time/Part Time: Full Time
Hours: Monday-Friday, 9am-5:30pm, rotating Saturdays
What you will do:
Call Center - Answering General Information calls
Reporting results (Critical reporting)
Faxing Results (Call List)
Trouble shooting specimen errors (LSI)
Creating tickets
Specimen add on requests
Supply Ordering
Contacting patients for recollections
What you will need:
Education: High School diploma
Certification: none
Experience: 3 or more years
Unique or Preferred Skills: Multi-tasking a must, Call center experience
Benefits:
Premium pay such as shift, on call, holiday and more based on an employee's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
#J-18808-Ljbffr