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Retail Banking Trainee

Camden National Bank, Augusta, ME, United States


Live here. Play here. Bank here. Work here. If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place.

Get To Know Us

We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities.

We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard.

Our highly engaged employees are rewarded for their performance and have ample opportunities for cross‑training and advancement within the organization.

We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well‑being.

Retail Banking Trainees will join our team and learn about banking from the ground up! Throughout this temporary, summer program, Trainees will have the opportunity to work full‑time in our Banking Centers, serve on the teller line, learn about career opportunities in banking and network with others across the organization. No prior banking experience required! Primary responsibilities will include teller transactions and supporting service and sales activities.

Essential Duties and Responsibilities

Display working knowledge of bank application software by utilizing computer systems to obtain customer information, account balances, account transactions, etc.

Function as a primary contact with the public, serving customers in a cordial manner and fostering a positive customer experience with each interaction.

Process a variety of transactions using judgment regarding the validity of transactions presented. Refers items outside of own authority or questionable transactions to a supervisor or manager.

Accept deposits, verify cash and endorsements, issue receipts, process withdrawals and cash checks within established guidelines.

Process deposits and payments received by mail, night drop, and in the ATM.

Maintain a satisfactory proving record.

Respond to general customer inquiries and has the ability to assist customers with consumer and business products.

Adhere to Teller policies and procedures.

Answer incoming calls and respond as appropriate to serve the needs of the caller.

Demonstrate knowledge of teller processing which includes transaction processing, maintenance of equipment, cash handling, and beginning and end of day procedures.

Demonstrate a general understanding of Vault procedures.

Participate in the sales and service activities through support and referrals.

Be responsible for delivering the best banking experience to customers.

Demonstrate a strong knowledge of bank products and services.

Supervisory Responsibilities This job has no supervisory responsibilities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills Ability to add and subtract two‑digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills To perform this job successfully, an individual should have knowledge of Database software and Internet software.

Other Skills and Abilities

Demonstrated knowledge of debits and credits

Working knowledge of the Vertex Teller, Jack Henry Experience, CRM, Outlook, Jabber, and Cisco telephone systems and maintain a satisfactory proving record

Experience with customer relations.

Demonstrated ability to use a computer.

Willingness to learn and speak with customers about products and services and to learn referral skills.

Excellent communication skills.

Detail oriented, with patience for performing repetitive tasks.

Skillful and accurate operation of a ten‑key adding machine.

Demonstrated accuracy in numeric data processing.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Pursue a career at Camden National Bank and apply today. We can't wait to hear from you!

We Are Guided And Inspired By Our Core Values

Honest and Integrity above all else

Trust built on fairness

Service that creates remarkable experiences

Responsibility to use our resources for the greater good

Excellence through hard work and lifelong learning

Diversity realized through inclusion and respect

Equal Opportunity Employer

Employment with Camden National is on an at‑will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

Learn more about why employees love working at Camden National Bank!

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