Showroom Customer Service Representative
Ferguson, Destin, FL, United States
Positions Details
Location: Destin, FL
Schedule: Monday to Friday 9:00am – 5:00pm with a rotational Saturday shift every two months from 10am to 3pm
Commission eligible role. Estimated total compensation range: $40,000 - $60,000 annually.
Responsibilities
Assist customers on the showroom floor
Strive to increase knowledge of entire product offering
Support efforts of Outside Sales Associates
Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met
Support the Showroom Sales team by ensuring delivery of personalized customer service through timely quotations and accurate order processing
Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information
Requirements
0-3 years of prior customer service experience preferred
Knowledge of plumbing fixtures, lighting, and appliances preferred
Results oriented, able to meet goals, build relationships, and enjoy a team environment
Excellent communication for phone/in-person sales, time management and organizational skills
Ambition to succeed and self-motivated
General digital literacy
Ability to multi-task
Passion for customer service
Ability to learn quickly
Benefits We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering includes health, dental, vision, paid time off, life insurance and a 401(k) with a company match, as well as additional benefits like mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
Equal Employment Opportunity Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
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Schedule: Monday to Friday 9:00am – 5:00pm with a rotational Saturday shift every two months from 10am to 3pm
Commission eligible role. Estimated total compensation range: $40,000 - $60,000 annually.
Responsibilities
Assist customers on the showroom floor
Strive to increase knowledge of entire product offering
Support efforts of Outside Sales Associates
Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met
Support the Showroom Sales team by ensuring delivery of personalized customer service through timely quotations and accurate order processing
Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information
Requirements
0-3 years of prior customer service experience preferred
Knowledge of plumbing fixtures, lighting, and appliances preferred
Results oriented, able to meet goals, build relationships, and enjoy a team environment
Excellent communication for phone/in-person sales, time management and organizational skills
Ambition to succeed and self-motivated
General digital literacy
Ability to multi-task
Passion for customer service
Ability to learn quickly
Benefits We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering includes health, dental, vision, paid time off, life insurance and a 401(k) with a company match, as well as additional benefits like mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
Equal Employment Opportunity Statement The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
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