Customer Relations Associate

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

Essential Functions:

Secures all firearms brought into the store with trigger locks.
Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Greets all customers as they enter the store in a friendly and outgoing manner.
Handles customer's merchandise returns; complete refund / exchange paperwork.
Sorts returns by category and return to proper area.
Sells appropriate Hunting and Fishing Licenses.
Handles and administers all incentive and reward programs.
Remains product knowledgeable.
Remains aware of advertised sales.
Keeps work area clean, neat and well stocked with supplies.
Follows all Company Policies and Procedures.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:

Identifying and evaluating customers' needs
Making product recommendations based off this analysis
Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.

All Other Duties As Assigned.

Experience/Qualifications:

Minimum Degree Required: High school diploma or equivalent experience.

Knowledge, Skills, and Ability:

Ability to calculate figures such as discounts and make change to customers
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computerized Point of Sale register system

Travel Requirements:

Physical Requirements:

Constantly stand and/or walk during shift
Constantly communicate with others to exchange information
Constantly repeat motions that may include the wrists, hands and/or fingers
Occasionally ascend or descend ladders, stairs, ramps, etc.
Occasionally work in low or high temperatures
Occasionally work in noisy environments
Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

Independent Judgement:

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental
Vision
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund
And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us.

","

Customer Relations Associate

The Customer Relations Associate performs various Customer Service activities, to include greeting and...","Customer Relations Outfitter",[121],["B","3138269327"],"/jobs/3138269327-customer-relations-outfitter","Richfield, WI, United States","/jobs?location=Richfield%2C+WI%2C+United+States","/jobs?keyword=Customer+Relations+Outfitter",{"_65":66,"_67":122,"_69":123,"_71":124,"_73":125},"Richfield","Richfield, WI, United States, 53076","WI","53076",8752,"name","Newsday Media Group","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/351727.GIF","slug","newsday-media-group","

Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg",["B","3229256891"],["D",1775822400000],"indexedAt","Customer Relations Associate - PT-1","Bass Pro Shops - - Responsibilities: Greet customers and provide friendly service; Handle merchandise returns and processing refunds/exchanges; Sell hunting and fishing licenses; Promote membership and loyalty programs; Maintain a clean and well-stocked work area\n","descriptionText","Customer Relations Associate - PT-1 Bass Pro Shops Marketing & Communications Bass Pro Shops - - Responsibilities: Greet customers and provide friendly service; Handle merchandise returns and processing refunds/exchanges; Sell hunting and fishing licenses; Promote membership and loyalty programs; Maintain a clean and well-stocked work area","Bass Pro Shops - - Responsibilities: Greet customers and provide friendly service; Handle merchandise returns and processing refunds/exchanges; Sel...",[180],"salaryMin","salaryMax","salaryDescription","url","https://us.thebigjobsite.com/redirectfeedjob?jobid=2D8E4CB150E4F0CCEE2D4478D109F036&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=2A0A24BAB888FEB32D1C277A417A0E8E","companyDescription","companyWebsite","isManualPosted","costPerClick",0.12,"/jobs/3229256891-customer-relations-associate-pt-1","fullUrl","https://www.mediabistro.com/jobs/3229256891-customer-relations-associate-pt-1","strippedDescription","parsedLocation",{"_69":172,"_176":39,"_177":39,"_67":178,"_71":179,"_65":66,"_73":39},"Pearl, MS, United States","level","/jobs?location=Pearl%2C+MS%2C+United+States","/jobs?keyword=Customer+Relations+Associate+-+PT-1","street1","street2","Pearl","MS",{"_69":172,"_67":178,"_71":179,"_65":66},"honeypotInputProps",{"_578":579,"_580":581,"_582":583},"board",{"_127":212,"_213":212,"_214":201,"_215":216,"_217":218,"_219":220,"_221":222,"_223":224,"_225":226,"_227":228,"_229":230,"_231":232,"_233":234,"_235":236,"_237":238,"_239":240,"_241":242,"_243":244,"_245":246,"_247":248},"requestInfo",{"_202":203,"_204":201,"_205":166,"_206":207},"env",{"_192":193,"_194":195,"_196":197,"_198":199,"_200":201},"user","toast","confettiId","MODE","production","SENTRY_ENV","mediabistro","NEW_JOB_BOARD_SENTRY_DSN","https://235251e3654b447a82e934b7c2ce7c93@o4504103609303040.ingest.sentry.io/4504806528253952","SENTRY_RELEASE","e85e4308df05149e04f5d7e4a2dd4d1b784bb12b","WEBSITE_URL","https://www.mediabistro.com","hints",{"_208":209,"_210":211},"origin","path","userPrefs",{"_208":-5},"theme","light","timeZone","UTC","Mediabistro","fullName","siteUrl","pages",{"_575":576,"_577":512},"mainCss",":root{--background:white;--foreground:black;--card:oklch(100% 0 0);--card-foreground:oklch(25% .001 0);--popover:white;--popover-foreground:black;--primary:oklch(59% .23 31.14);--primary-foreground:oklch(100% 0 0);--secondary:oklch(98% .001 0);--secondary-foreground:oklch(25% .001 0);--muted:oklch(97% 0 0);--muted-foreground:oklch(55.6% 0 0);--accent:oklch(96% 0 0);--accent-foreground:oklch(25% .001 0);--destructive:oklch(65% .15 15);--border:oklch(90% .001 0);--input:oklch(90% .001 0);--ring:oklch(70% .15 25);--chart-1:oklch(70% .15 25);--chart-2:oklch(70% .12 140);--chart-3:oklch(75% .12 60);--chart-4:oklch(50% .07 250);--chart-5:oklch(34% .03 240);--sidebar:oklch(98% .001 0);--sidebar-foreground:oklch(25% .001 0);--sidebar-primary:oklch(70% .15 25);--sidebar-primary-foreground:oklch(100% 0 0);--sidebar-accent:oklch(98% .001 0);--sidebar-accent-foreground:oklch(25% .001 0);--sidebar-border:oklch(90% .001 0);--sidebar-ring:oklch(70% .15 25);--footer-background:oklch(14% .07 288.16);--footer-foreground:oklch(100% 0 0);--footer-border:oklch(70% .15 25);--primary-surface:oklch(59% .23 31.14)}.dark{--background:oklch(20% .02 235);--foreground:oklch(100% 0 0);--card:oklch(25% .03 232);--card-foreground:oklch(100% 0 0);--muted:oklch(31% .02 232);--muted-foreground:oklch(78% .01 220);--popover:oklch(25% .03 232);--popover-foreground:oklch(100% 0 0);--border:oklch(35% .03 220);--primary-surface:oklch(100% 0 0)}","analytics",{"_573":574},"favicon",{"_567":568,"_569":570,"_571":572},"metaTags",{"_565":566},"social",{"_552":553,"_554":555,"_556":557,"_558":559,"_560":561},"helpEmail","help@mediabistro.com","transactionalEmail",{"_546":547,"_548":549,"_550":551},"header",{"_130":442,"_443":444},"footer",{"_130":425,"_365":39,"_426":427,"_428":429,"_430":431,"_432":433,"_434":435},"styleGuide",{"_396":397,"_398":399},"jobsSearch",{"_368":369,"_370":371},"hero",{"_36":363,"_316":364,"_365":366,"_351":367},"flags",{"_361":348,"_362":348},"postJobs",{"_258":259,"_239":260,"_261":262,"_263":264,"_241":265,"_266":267,"_268":269,"_270":271,"_272":273,"_274":275,"_276":277},"createAlertMeta",[254,255],"jobsPortalSignupMeta",[249,250],{"_36":253},{"_127":31,"_251":252},"content","Create your free profile to apply for jobs, upload your resume, and set job alerts. Join the leading career community for creative, marketing, and media professionals.","Sign Up | Creative, Marketing & Media Job Search",{"_36":257},{"_127":31,"_251":256},"Never miss an opportunity. Sign up for free email alerts and get the latest jobs in social media, graphic design, writing, and marketing delivered to your inbox.","Create Job Alerts | Media, Marketing & Creative Job Alerts","meta",[357,358],{"_36":355,"_316":356,"_31":39},"unlimitedJobsEmail","clients@mediabistro.com","enterpriseCta",{"_351":352,"_353":354},{"_347":348,"_349":348,"_350":348},"mediaBoardSection",{"_36":337,"_316":338,"_31":339,"_340":341,"_335":342},"rolesSection",{"_36":332,"_316":333,"_31":334,"_335":336},"testimonialsSection",{"_36":329,"_316":330,"_31":331},"testimonials",[317,318,319],"employersSection",{"_36":315,"_316":212},"employerLogos",[278,279,280,281,282,283,284,285,286,287,288,289],{"_127":313,"_291":314},{"_127":311,"_291":312},{"_127":309,"_291":310},{"_127":307,"_291":308},{"_127":305,"_291":306},{"_127":303,"_291":304},{"_127":301,"_291":302},{"_127":299,"_291":300},{"_127":297,"_291":298},{"_127":295,"_291":296},{"_127":293,"_291":294},{"_127":290,"_291":292},"Leaf Group","image","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/leaf-group-400x200.png","Cox Enterprises","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/cox-enterprises-400x200.png","Hearst Television","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/hearst-television-400x200.png","Future","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/future-400x200.png","Fox Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/fox-corporation-400x200.png","Penguin Random House","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penguin-random-house-400x200.png","Springer Nature","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/springer-nature-400x200.png","Penske Media Corporation","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/penske-media-corporation-400x200.png","Dotdash","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/dotdash-400x200.png","Meredith","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/meredith-400x200.png","Bloomberg","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/bloomberg-400x200.png","NBCUniversal","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/nbc-universal-400x200.png","Media and Creative Employers on","subtitle",{"_320":326,"_322":327,"_130":328},{"_320":313,"_322":325,"_130":314},{"_320":321,"_322":323,"_130":324},"company","The Taunton Press","quote","What we like best about Mediabistro is the quality of targeted talent they deliver through their job board portal. We know we'll find the right type of talent for specialized positions that may be more challenging to fill. For almost fifteen years, Mediabistro has been our go-to resource for talent in the media/publishing space.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/taunton-press-400x200.png","Mediabistro is valuable partner when it comes to finding top candidates in the media industry. Their team is extremely responsive, which makes the posting process quick and easy. They also offer great insight into branding company pages.","Huffpost","I love using Mediabistro for my harder to fill creative roles. Multimedia positions like photo editors, video producers, or even niche journalists yield great results. Other job boards don't always produce the specialized talent my hiring teams are looking for, and I feel like I can find that talent through Mediabistro.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/huff-post-400x200.png","Trusted by Leading Media","and Creative Employers","See why top publishers, agencies, and brands rely on us to find exceptional talent.","Hire Remote and Local Talent","Across Every Media Vertical","Whether you are building an in-office team or seeking remote talent, access a specialized network of professionals in editorial, publishing, influencer marketing, and AI content strategy. Find candidates—from prompt engineers to production leads—who are ready to contribute from anywhere.","imageAlt","Media roles infographic","The #1 Destination for Media","and Creative Talent","Connect with top-tier full-time and freelance media professionals. Whether you are a leading publisher, a streaming service, or a growing brand, we deliver specialized talent you won't find on generalist job boards. Find your perfect match for:","bullets",[343,344,345,346],"Job seekers and featured job cards collage","News, Journalism & Book Publishing","Content Marketing, AI Prompt Engineering & Copywriting","Influencer Management, TV & Video Production","PR, Non-Profits & Education","showMediaBoardSection",true,"showRolesSection","showPlanIcon","text","*Unlimited plan is for direct employers only. Hiring at scale, posting on behalf of clients, or distributing across job boards?","linkText","Contact us for custom volume pricing, multi-brand support, and programmatic distribution.","The #1 Job Board for Media, Marketing & Creative Talent","Skip the unqualified resumes. Reach journalism, publishing, and marketing pros who are ready to work.",{"_36":360},{"_127":31,"_251":359},"Recruit qualified media and creative professionals on the #1 industry job board. Reach top talent in design, social media, advertising, and communications. Post a job today.","Post a Job | Hire Media, Marketing & Creative Talent - Mediabistro","extendedFilters","weeklyNewsletter","Find Your Next Media Job","Discover creative opportunities at the world's leading media brands","cta","Start Your Search","Search Media, Marketing & Creative Jobs","emptyMeta",[392,393],"websiteSchema",[372],{"_373":374},"script:ld+json",{"_375":376,"_377":378,"_127":212,"_379":380,"_159":381,"_382":383},"@context","https://schema.org","@type","WebSite","alternateName","MB","https://mediabistro.com/jobs","potentialAction",{"_377":384,"_385":386,"_387":388},"SearchAction","target",{"_377":389,"_390":391},"query-input","required name=keyword","EntryPoint","urlTemplate","https://mediabistro.com/jobs?keyword={keyword}",{"_36":395},{"_127":31,"_251":394},"The #1 job board for media, marketing, and communications professionals. Search career opportunities in advertising, public relations, journalism, and creative arts.","Media, Marketing & Creative Job Board | Journalism & Ad Jobs","images",[422,423,424],"colors",[400,401,402,403,404,405,406],{"_127":420,"_408":421},{"_127":418,"_408":419},{"_127":416,"_408":417},{"_127":414,"_408":415},{"_127":412,"_408":413},{"_127":410,"_408":411},{"_127":407,"_408":409},"$light-grey","value","#F3F3F4","$darkgrey","rgba(44, 43, 45, 0.98)","$grey","rgba(47, 47, 48, 0.93)","$green","#2D7E7E","$dark-blue","#3c405d","$primary-color-light","#1ab9b3","$primary-color","#339999","/_static/mediabistro/mb-logo-268x268.webp","/_static/mediabistro/android-chrome-192x192.png","/_static/mediabistro/mediabistro-text-logo.webp",{"_436":437,"_438":439,"_440":441},"logoText","Find your next media job or showcase your creative talent","copyright","Copyright © 2026 Mediabistro","termsOfUse","/terms-of-use/","termsOfService","/terms-of-service","privacyPolicy","/privacy-policy/","whiteLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo.svg","darkLogo","https://www.mediabistro.com/public/site-logos/2025-mb-logo-dark.svg","logoClasses","w-[210px] h-[50px] lg:mb-1",{"_436":437,"_438":439,"_440":441,"_542":543,"_544":545},"items",[445,446,447],{"_448":495,"_351":496,"_497":498},{"_448":449,"_351":468,"_443":469},{"_448":449,"_351":450,"_443":451},"type","dropdown","Mediabistro Membership",[452,453,454,455,456],{"_448":457,"_351":466,"_159":467},{"_448":457,"_351":464,"_159":465},{"_448":457,"_351":462,"_159":463},{"_448":457,"_351":460,"_159":461},{"_448":457,"_351":458,"_159":459},"link","Membership FAQ","/unlimited/frequently-asked-questions/","Courses & Training Programs","/online-training-courses/","Editorial Calendars (Premium Access)","/mastheads/","How to Pitch (Premium Tool)","/career-advice/go-freelance/how-to-pitch/","Membership Overview","/unlimited/","Career Resources",[470,471,472,473,474,475,476,477],{"_448":457,"_351":493,"_159":494},{"_448":457,"_351":491,"_159":492},{"_448":480,"_351":489,"_159":490},{"_448":457,"_351":487,"_159":488},{"_448":480,"_351":485,"_159":486},{"_448":457,"_351":483,"_159":484},{"_448":480,"_351":481,"_159":482},{"_448":457,"_351":478,"_159":479},"Member Profiles","/freelance-connect/browse/","internal-link","Job Market Insights","/trends","Interview Coaching","https://www.wizco.io/ava?utm_source=mediabistro&utm_medium=job_board&utm_campaign=ava_interview_coaching&utm_content=resources_nav","Resume Writing Services","/resume-writing-services/","Creative Tools","https://playbook.mediabistro.com/","Media Career Interviews","/media-career-interviews","Media Industry News","/media-news","Career Advice & Articles","/career-advice/","mega-menu","Jobs","columns",[499,500,501],{"_443":532},{"_36":513,"_443":514},{"_36":502,"_443":503},"Quick Links",[504,505,506],{"_448":480,"_351":511,"_159":512},{"_448":480,"_351":509,"_159":510},{"_448":480,"_351":507,"_159":508},"Create Job Alerts","/create-alert","Remote Jobs","/jobs?remote=true","Search All Jobs","/jobs","Job Categories",[515,516,517,518,519,520],{"_448":480,"_351":530,"_159":531},{"_448":480,"_351":50,"_159":529},{"_448":480,"_351":527,"_159":528},{"_448":480,"_351":525,"_159":526},{"_448":480,"_351":523,"_159":524},{"_448":480,"_351":521,"_159":522},"Writing & Editing","/jobs?category=Writing+%26+Editing","Sales & Business Development","/jobs?category=Sales+%26+Business+Development","Production","/jobs?category=Production","Operations & Strategy","/jobs?category=Operations+%26+Strategy","/jobs?category=Marketing+%26+Communications","Creative & Design","/jobs?category=Creative+%26+Design",[533,534,535,536],{"_448":480,"_351":541,"_159":512},{"_448":457,"_351":539,"_159":540},{"_448":480,"_351":537,"_159":538},{"_448":480,"_351":507,"_159":508},"Remote Media Jobs","/jobs?keyword=media&remote=true","Hot Jobs","/career-advice/get-hired/hot-jobs/","Search Creative Jobs","width",300,"height",64,"fromAddress","support@mediabistro.com","userPasswordResetTemplateId","d-0614cbe7ddf0404893e7c9f8208331d5","clientPasswordResetTemplateId","d-ff1301b464d1436685573e406e4c1674","facebook","https://www.facebook.com/mediabistro","twitter",{"_562":563,"_159":564},"linkedin","https://www.linkedin.com/company/mediabistro","youtube","https://www.youtube.com/channel/UCnoZvx8SmZOMA1XteQAVtMQ","instagram","https://www.instagram.com/mediabistro/","handle","@mediabistro","https://twitter.com/mediabistro","ogImage","https://www.mediabistro.com/public/site-logos/mediabistro-og-2026.webp","faviconSvg","https://www.mediabistro.com/public/favicons/favicon.svg","appleTouch","https://www.mediabistro.com/public/favicons/apple-touch-icon.png","manifest","https://www.mediabistro.com/public/favicons/site.webmanifest","gtmId","GTM-NVDRG7Q","home","/","jobs","nameFieldName","name__confirm","validFromFieldName","from__confirm","encryptedValidFrom","wpqxqaXdO/+5nK7lj1q8rr3v1WxreGPS3ANSIT/AtgJXe4Ai+A+zync="]