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Sales and Service Technician

Bridgestone Americas, Tampa, FL, United States


Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations, and generates over $4.5 billion in tire and auto‑service sales. The company emphasizes quality, diversity, and support for teammates in order to serve society with superior quality.

Job Category Retail

Position Summary The retail Sales and Service Technician (SST) is a hybrid role that balances customer service and basic vehicle service tasks. The SST will serve customers by assessing needs, recommending products, performing entry‑level services, and ensuring timely completion of services. The role is a key pipeline for future career growth within Firestone Complete Auto Care.

Pay Range: $15.20 – $22.71

Responsibilities Hybrid Role

Customer service, sales, and issue resolution – 75%

Basic vehicle service tasks (oil, tires, fluids) – 25%

Store operations (opening/closing, inventory, displays) – as needed

Growth and Career Development Role

May support or act as Manager‑On‑Duty in certain circumstances

Learn all aspects of store operations and flex between front‑shop and back‑shop tasks

Minimum Qualifications

High School Diploma or equivalent

Valid automobile driver’s license

Customer‑service focus and growth mindset

Ability to learn and perform basic vehicle service tasks

Ability to learn and operate store systems

Preferred Qualifications

Two‑year degree or non‑traditional education through training certification or other growth‑oriented credential

Previous consumer retail sales experience

Previous automotive experience (plus)

Previous management or supervisory experience (plus)

Benefits

Medical, dental, and vision – starting day 1

Paid vacation and holidays

On‑the‑job training and company‑funded ASE certifications

Flexible work schedule

401(k) match

Daily (on‑demand) pay program available

A supportive onboarding experience

Opportunities for growth through training and mentorship

Corporate social responsibility activities

A diverse and inclusive team environment

Values

Professional development resources for all career levels

Community involvement and giving back

Integrity and teamwork as core drivers of performance

Employment Eligibility If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is an Equal Employment Opportunity Employer. The company considers all individuals for employment regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law.

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