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Retail Cashier & Sales Floor Support - Shelbyville Plaza Rack

FashionUnited, Louisville, KY, United States


Job Description The ideal Nordstrom Rack team member enjoys working in a fast-paced, high-energy environment. You’ll make the customer experience quick, easy and fun while helping customers uncover the great deals they're looking for.

Responsibilities

Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.

Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program.

Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed.

Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day.

Assist customers with a variety of transactions through a seamless and friendly experience.

Demonstrate expertise in all technologies used in the store environment.

Defuse customer situations and provide resolutions in a timely and effective manner.

Responsibilities – Stock Support and Fulfillment

Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.

Fulfill customer orders in a timely manner following quality standards.

Prepare and ship customers’ orders following quality, packing and shipping standards.

Utilize inventory management systems to scan, process and research merchandise shipments in accordance with our inventory control processes.

Assist in maintaining clean and organized selling floors and stockrooms.

Provide general support to the store, e.g., set up special events, organize backroom, markdowns, and relocate store fixtures.

Qualifications

Clear, effective communication with strong interpersonal skills.

Accountability, initiative and a high level of ownership.

Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.

The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds (STOCK SUPPORT OR FULFILLMENT ROLE).

The ability to work a flexible schedule based on business needs.

Background Checks & Legal Notices For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after a conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Disability Accommodations Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.

Benefits

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Pay Hourly: $15.75 – $16.35, dependent on location and experience. Eligibility for performance-based incentives/bonuses. Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more.

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