Retail Sales Associate - Children's Shop (Full-Time)
Sea Island Company, Sea Island, GA, United States
Job Overview
As a Retail Sales Associate at Sea Island, you deliver extraordinary guest experiences every day, with guest satisfaction as a priority. You are a gracious ambassador for Sea Island with every interaction. Your spirit and spaces are always warm and welcoming. You provide friendly, attentive, and timely service, engaging every guest and member to create a positive and seamless experience throughout their time in our shop. As a member of our Retail team, you live and share your passion for genuine hospitality in your commitment to enriching lives. You are vital to Sea Island’s culture of delivering meaningful, memorable experiences.
You enthusiastically interact with guests and members to answer questions about products and services. You optimize the presentation of merchandise and restock items to maximize sales in the shop. You properly register sales and process guest payments according to department and accounting policies. You maintain knowledge of inventory on hand and participate in quarterly inventory processes. As a valued team member, you work in cooperation with fellow team members, assisting shop visitors with sales.
Job Essentials
Consistently uphold and ensure your team’s compliance with departmental procedures, including standards for quality, timing, attendance, safety, appearance, and cash handling
Maintain knowledge of Sea Island’s properties, services, and offerings, and enthusiastically share this information with guests and members
Help resolve service issues in a timely and positive way, following up as needed
Minimum two (2) years of retail sales experience required
High School Diploma or equivalent credentials, preferred
Must be at least 18 years of age
Excellent communication skills, both written and verbal
Ability to work simple math calculations
Must have ability to accurately handle money, make change, and process credit card transactions
Ability to effectively operate Resort Suite POS (point-of-sales) System
Proficient in Windows XP and Microsoft Office Software applications, such as: Word, Excel, and Outlook, preferred
Proficient with peripherals, copier, fax, telephone, and calculator
Consistently aspires to fulfill Core Company Values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty, & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members, and co-workers
Must possess a positive attitude, have the ability to work with a variety of people, and cooperate with coworkers efficiently and effectively
Must be detail-oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment
Ability to easily adapt to organizational and environmental changes
Must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed, and in compliance with Company Dress Code Policy
Willing and timely execution of other duties, as delegated by leadership
Five-Star Standards At Sea Island, Five-Star Service means meaningful connections—genuine and helpful—with everyone we meet, including guests, members, and fellow team members. All Sea Island staff ensure this with every interaction, every day. This includes:
Personally, recognizing and greeting regular guests and members by name
Anticipating individual needs and offering useful services
Showing delight and appreciation when someone returns to our properties
Recalling and mentioning any individual preferences to enhance a unique and personal exchange
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You enthusiastically interact with guests and members to answer questions about products and services. You optimize the presentation of merchandise and restock items to maximize sales in the shop. You properly register sales and process guest payments according to department and accounting policies. You maintain knowledge of inventory on hand and participate in quarterly inventory processes. As a valued team member, you work in cooperation with fellow team members, assisting shop visitors with sales.
Job Essentials
Consistently uphold and ensure your team’s compliance with departmental procedures, including standards for quality, timing, attendance, safety, appearance, and cash handling
Maintain knowledge of Sea Island’s properties, services, and offerings, and enthusiastically share this information with guests and members
Help resolve service issues in a timely and positive way, following up as needed
Minimum two (2) years of retail sales experience required
High School Diploma or equivalent credentials, preferred
Must be at least 18 years of age
Excellent communication skills, both written and verbal
Ability to work simple math calculations
Must have ability to accurately handle money, make change, and process credit card transactions
Ability to effectively operate Resort Suite POS (point-of-sales) System
Proficient in Windows XP and Microsoft Office Software applications, such as: Word, Excel, and Outlook, preferred
Proficient with peripherals, copier, fax, telephone, and calculator
Consistently aspires to fulfill Core Company Values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty, & Trust)
Exhibits the Sea Island Five-Star Behavior Standards with guests, members, and co-workers
Must possess a positive attitude, have the ability to work with a variety of people, and cooperate with coworkers efficiently and effectively
Must be detail-oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment
Ability to easily adapt to organizational and environmental changes
Must be flexible to working days, early mornings, evenings, weekends, and holidays
Report to work at the scheduled time, neatly groomed, and in compliance with Company Dress Code Policy
Willing and timely execution of other duties, as delegated by leadership
Five-Star Standards At Sea Island, Five-Star Service means meaningful connections—genuine and helpful—with everyone we meet, including guests, members, and fellow team members. All Sea Island staff ensure this with every interaction, every day. This includes:
Personally, recognizing and greeting regular guests and members by name
Anticipating individual needs and offering useful services
Showing delight and appreciation when someone returns to our properties
Recalling and mentioning any individual preferences to enhance a unique and personal exchange
#J-18808-Ljbffr