Sales Associate, Seasonal Flex Only, Bellevue - West Elm
West Elm, Bellevue, WA, United States
About the Role
As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast‑paced, specialty retail environment.
Key Responsibilities
Provide sincere, friendly and energetic customer service by exemplifying World‑Class service standards
Achieve established sales and contest goals. Maintain knowledge of current sales and promotions
Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
Utilize effective selling techniques to build multiple sales and increase productivity
Demonstrate comprehensive product knowledge, including features and benefits
Efficiently and accurately perform register transactions (sales, returns, and exchanges)
Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
Uphold store maintenance and cleanliness standards: straighten, clean and help maintain stockroom as needed
Process, ticket, and restock merchandise as needed
Perform other duties as assigned by management
Comply with all Company policies and procedures
Benefits
We’re a successful, fast‑growing company with an entrepreneurial vibe
A technologically and data‑driven business
Competitive salaries and comprehensive health benefits
We’re at the forefront of tech and retail, redefining technology for the next generation
We’re passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
Physical Requirements
Ability to be mobile on the sales floor for extended periods of time.
Ability to operate POS system.
Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
1‑2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
High school diploma or equivalent preferred
Full‑time associates are expected to have open availability to meet the needs of the business
Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability—which meets the needs of the business—will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Compensation This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $17.13–$18.13 per hour.
Benefits include:
A generous discount on all Williams‑Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full‑time)
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)
EEO Statement & Immigration Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.
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Key Responsibilities
Provide sincere, friendly and energetic customer service by exemplifying World‑Class service standards
Achieve established sales and contest goals. Maintain knowledge of current sales and promotions
Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
Utilize effective selling techniques to build multiple sales and increase productivity
Demonstrate comprehensive product knowledge, including features and benefits
Efficiently and accurately perform register transactions (sales, returns, and exchanges)
Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
Uphold store maintenance and cleanliness standards: straighten, clean and help maintain stockroom as needed
Process, ticket, and restock merchandise as needed
Perform other duties as assigned by management
Comply with all Company policies and procedures
Benefits
We’re a successful, fast‑growing company with an entrepreneurial vibe
A technologically and data‑driven business
Competitive salaries and comprehensive health benefits
We’re at the forefront of tech and retail, redefining technology for the next generation
We’re passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
Physical Requirements
Ability to be mobile on the sales floor for extended periods of time.
Ability to operate POS system.
Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
1‑2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
High school diploma or equivalent preferred
Full‑time associates are expected to have open availability to meet the needs of the business
Part‑Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability—which meets the needs of the business—will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Compensation This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location, etc. The anticipated pay range for this role will be: $17.13–$18.13 per hour.
Benefits include:
A generous discount on all Williams‑Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full‑time)
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time)
EEO Statement & Immigration Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.
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