Sales Associate (Part-Time) - Newport News, VA ( Jefferson Commons )
Hibbett, Newport News, VA, United States
Location: HB: 01676 Newport News, Virginia (Jefferson Commons)
Job Title: Sales Associate
Department: Operations | FLSA Status: Non-Exempt | Reports To: Store Manager
Hourly: $13.60 - $13.60
Overview
The Sales Associate is responsible for providing quality customer service and driving product sales. They are knowledgeable in each product area or department in our store, uphold policies, procedures and standards listed in the visual manual, and fully promote each sale and/or promotion. As an ambassador of the organization and brand, they create a unique customer experience helping to acquire and retain long-time customers. They are passionate about giving outstanding customer service and promoting the merchandise in stores. Essential Duties and Responsibilities
Produce extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods. Promote and sell services and merchandise provided by the organization. Consistently set goals to grow and improve selling skills and track overall sales. Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction. Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance. Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual. Consistently achieve and/or exceed sales targets and goals. Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff. Attend all staff meetings and tech clinics for the store. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk. Supervisory Responsibilities
There are no supervisory responsibilities for this role. Qualifications
0–2 years of customer service experience. Excellent interpersonal and communication skills. Ability to work in a fast‑paced environment. Self‑starter with initiative to take on important tasks without being asked. Strong attention to detail and ability to handle multiple tasks simultaneously with precision. Team‑player, passionate about outstanding customer service and selling merchandise.
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The Sales Associate is responsible for providing quality customer service and driving product sales. They are knowledgeable in each product area or department in our store, uphold policies, procedures and standards listed in the visual manual, and fully promote each sale and/or promotion. As an ambassador of the organization and brand, they create a unique customer experience helping to acquire and retain long-time customers. They are passionate about giving outstanding customer service and promoting the merchandise in stores. Essential Duties and Responsibilities
Produce extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods. Promote and sell services and merchandise provided by the organization. Consistently set goals to grow and improve selling skills and track overall sales. Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction. Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance. Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual. Consistently achieve and/or exceed sales targets and goals. Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff. Attend all staff meetings and tech clinics for the store. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk. Supervisory Responsibilities
There are no supervisory responsibilities for this role. Qualifications
0–2 years of customer service experience. Excellent interpersonal and communication skills. Ability to work in a fast‑paced environment. Self‑starter with initiative to take on important tasks without being asked. Strong attention to detail and ability to handle multiple tasks simultaneously with precision. Team‑player, passionate about outstanding customer service and selling merchandise.
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