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Mac's Hardware- Sales Associate (Chain/Rope & Cable Department Head)

Central Network Retail Group, LLC (CNRG), Fargo, ND, United States


Job Summary

The Chain/Rope & Cable Department Head at Mac’s Hardware is a full-time sales associate position responsible for managing the daily functions of the Chain, Rope, and Cable department. This role requires delivering exceptional customer service by assisting customers with selecting appropriate products for their project needs, as well as measuring and cutting chain, rope, and cable to customer specifications. In addition to sales responsibilities, the Department Head is responsible for maintaining inventory levels by putting away freight, organizing merchandise, and ensuring the department remains clean, safe, and fully stocked. The role also includes executing price changes, completing merchandising resets, and ensuring all products are properly labeled and displayed according to company standards. Due to the high-demand nature of this department, the position requires frequent heavy lifting and the safe handling of materials and equipment. The ideal candidate will demonstrate strong communication skills, product knowledge, the ability to work independently, and a commitment to maintaining a safe and efficient work environment while supporting overall store operations.

Essential Duties & Responsibilities

Provide excellent customer service by assisting customers with product selection and project needs

Measure and cut chain, rope, and cable to customer specifications

Stock merchandise and put away freight deliveries in a timely manner

Maintain department cleanliness, safety, and organization

Complete price changes and signage updates as required

Execute merchandising resets according to store standards

Monitor inventory levels and report low stock to management

Safely lift, move, and handle heavy materials and equipment

Follow all safety procedures and store policies

Support overall store operations and assist in other departments as needed

Maintain product knowledge to effectively assist customers

Benefits

All levels of employment enjoy our fantastic employee discount

401k with employer match

Employee Assistance Program

Part-Time benefits include Vision, Dental, Critical Illness, and an Accident plan

Full-Time benefits include the additional benefits of Medical, Vision, Dental, LTD/AD&D, STD, Life Insurance, Dependent Life Insurance, Will prep services

Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

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