Retail Cosmetics Sales Associate - Clinique, Quaker Bridge Mall - Full Time
Macy's, Lawrenceville, NJ, United States
Cosmetic Sales Colleague / Beauty Advisor
Job Overview As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
Responsibilities
Educate customers and provide expert advice, conduct product demonstrations, and offer tailored consultations including makeup application and skincare recommendations.
Stay current on trends and introduce customers to new items and innovations that match their unique needs and style.
Proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service.
Offer a warm welcome, create friendly personal conversations, and build lasting relationships to bring customers back.
Maintain a shoppable space—clean, organized, and prepared—refresh signage and pricing, and assist with merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and close each interaction with a sincere thank‑you.
Collaborate with teammates, support each other, and strive to improve performance daily.
Qualifications and Skills
Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
Strong communication skills—able to understand and convey information clearly to customers and colleagues.
Ability to read and understand employment policies and safety rules in English.
Deliver personalized beauty experiences by building relationships, demonstrating product application, and educating on benefits.
Drive sales and client loyalty by maintaining an organized space, leveraging clienteling tools, and participating in sales events.
Meet and surpass daily sales goals with exceptional service.
Acquisition of new customers by opening credit accounts and sharing loyalty benefits.
Effectively use point‑of‑sale technology and digital tools to streamline transactions.
At least 1 year of customer service or selling experience required.
Schedule Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are scheduled 12‑24 hours per week. All schedules include weekend shifts. Hours may vary according to business needs and colleague availability.
Essential Physical Requirements
Talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours and lifting at least 25 lb.
Stooping, kneeling, crouching, and climbing ladders; reaching, including above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers, handheld equipment, and cash register to process transactions.
Benefits Join a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Receive paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining Colleague Resource Groups and volunteering.
Merchandise discounts.
Performance‑based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal/financial advice.
Equal Opportunity Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time.
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Job Overview As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
Responsibilities
Educate customers and provide expert advice, conduct product demonstrations, and offer tailored consultations including makeup application and skincare recommendations.
Stay current on trends and introduce customers to new items and innovations that match their unique needs and style.
Proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service.
Offer a warm welcome, create friendly personal conversations, and build lasting relationships to bring customers back.
Maintain a shoppable space—clean, organized, and prepared—refresh signage and pricing, and assist with merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and close each interaction with a sincere thank‑you.
Collaborate with teammates, support each other, and strive to improve performance daily.
Qualifications and Skills
Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
Strong communication skills—able to understand and convey information clearly to customers and colleagues.
Ability to read and understand employment policies and safety rules in English.
Deliver personalized beauty experiences by building relationships, demonstrating product application, and educating on benefits.
Drive sales and client loyalty by maintaining an organized space, leveraging clienteling tools, and participating in sales events.
Meet and surpass daily sales goals with exceptional service.
Acquisition of new customers by opening credit accounts and sharing loyalty benefits.
Effectively use point‑of‑sale technology and digital tools to streamline transactions.
At least 1 year of customer service or selling experience required.
Schedule Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are scheduled 12‑24 hours per week. All schedules include weekend shifts. Hours may vary according to business needs and colleague availability.
Essential Physical Requirements
Talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours and lifting at least 25 lb.
Stooping, kneeling, crouching, and climbing ladders; reaching, including above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers, handheld equipment, and cash register to process transactions.
Benefits Join a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Receive paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining Colleague Resource Groups and volunteering.
Merchandise discounts.
Performance‑based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal/financial advice.
Equal Opportunity Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time.
#J-18808-Ljbffr