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Outside Sales

Dakota Hardwoods, Punta Gorda, FL, United States


Punta Gorda - FL 9450 Piper Rd Punta Gorda, FL 33982, USA

Overview The Outside Sales associate acts as an ambassador and is responsible for establishing and maintaining good relationships with customers in the assigned territory. Conducts sales in the field through face-to-face interactions with potential and existing customers. Builds trust and supports prospects, guiding them toward potential and future sales. Delivers an excellent customer experience and provides hands-on explanations of new or updated products when necessary. Excellent social skills help foster strong relationships.

The Outside Sales associate maintains a professional, sincere, enthusiastic attitude, reflecting the organization\'s commitment to customers. Develops product knowledge by reading current vendor tags and pamphlets and attending training classes to communicate it to customers. Stays current with promotional events and sales.

Essential Duties and Responsibilities:

Travel within the sales territory to meet prospects and customers.

Conduct calls and face-to-face meetings with customers daily.

Build and maintain relationships with new and repeat customers.

Maintain records of all sales leads and/or customer accounts.

Educate customers on how products can benefit them financially and professionally.

Sell the company\'s products to customers within the given territory.

Monitor the company\'s industry competitors, new products, and market conditions to understand customers\' needs.

Answer incoming phone calls and assist customers with inquiries and/or sales promptly, courteously, and effectively.

Follow-up calls to customers regarding order status, as needed.

Listen and understand customer needs and offer solutions and support.

Communicate to customers about product features and answer questions they may have.

Cross-sell or up-sell products to increase purchase amounts.

Respond promptly and courteously to customer inquiries and/or complaints.

Other duties as assigned.

Position Qualifications:

Education: A high school diploma or GED is required. College degree in marketing or related field is a plus.

Skills/Experience:

Sales experience is a must

Solid communication and interpersonal skills

Self-starter

Detail oriented

Willing to work independently; always team focused

Excellent understanding of sales principles and customer service practices

Knowledge of customer and market dynamics and requirements

Ability to read, write, and effectively communicate with customers, peers and management

Ability to multi-task, while being attentive to customers and flexible to business needs

Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

Ability to work a variety of hours, including early mornings, evenings, and weekends

Adherence to the Employee Handbook and Code of Conduct

Bilingual a plus but not required

Reporting Structure within the Organization:

Reports to the Branch Manager.

No supervisor responsibilities in this position.

Travel within the assigned sales territory; outside of a formal office or formal team environment.

Medical

Vision

Long-term disability

Eligible for 401k on the first day of employment

Qualifications Skills Preferred Intermediate Education Required High School or better.

UKG: #LI-MH2

Qualifications

Skills

Behaviors

: Motivations

: Education

Experience

Licenses & Certifications Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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