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Retail Sales Associate - Part Time

Curaleaf, Jacksonville, FL, United States


At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult‑use markets.

Retail Sales Associate – Part Time Shift Availability:

20–25 hours (evenings required)

Hourly Pay Rate:

$15.00/hr.

Location:

9760 San Jose Blvd, Jacksonville, FL 32257

About the Role As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go‑to expert for our customers, helping them explore our cannabis products and delivering top‑tier service with every interaction. You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs.

What You’ll Do:

Customer Experience & Teamwork

Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

Address concerns with professionalism and resolve issues to ensure customer satisfaction.

Encourage loyalty by signing guests up for rewards programs.

Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

Operations & Store Standards

Help open and close the store, handle cash, and follow all procedures and regulations.

Check IDs, update customer profiles, and process transactions accurately.

Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

Support inventory tasks like restocking, fulfilling online orders, and counting products.

Sales & Performance

Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

Highlight deals and complementary items at checkout to boost customer satisfaction.

Stay on top of promotions and product updates to give customers a seamless experience.

Stay agile and adaptable in a fast‑paced, ever‑changing retail environment.

Take on extra duties as needed to support the team and store success.

What You’ll Bring:

A high school diploma or GED.

At least 6 months of experience in a customer‑facing or sales role, with a strong focus on service and satisfaction.

At least 6 months of experience using point‑of‑sale (POS) systems and handling cash transactions accurately.

Ability to thrive independently and as part of a team in a fast‑paced, compliance‑driven environment.

Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

Excellent communication skills to connect with customers and teammates.

Strong multitasking abilities and agility to shift priorities as needed.

Comfort with technology and willingness to learn new tools.

Solid time management and organizational skills.

Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns.

Basic proficiency in math and computer applications.

Positive, proactive mindset for resolving customer issues.

Strong conflict resolution skills and composure under pressure.

Initiative and team‑first attitude with readiness to support store leadership.

Natural ability to build rapport and maintain lasting customer relationships.

Collaborative spirit and commitment to a team environment.

Even Better If You Have:

Background in a sales role with focus on tracking KPIs and meeting sales targets.

Familiarity with e‑commerce systems and order fulfillment processes.

Previous experience within a regulated retail setting.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

Work Environment This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens. It requires the ability to work in confined spaces, manage high stress, adapt, and be flexible to work in an ever‑changing environment.

What We Offer

Career Growth Opportunities

Competitive Pay and Benefits

Generous PTO and Parental Leave

401(k) Retirement Plan

Life/Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

Curaleaf is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Individuals adversely impacted by the war on drugs are encouraged to apply.

Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf.

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