Retail Cosmetics Sales Associate - Carolina Herrera, South Shore Plaza - Part Ti
Macy's, Braintree, MA, United States
Overview
Be part of an amazing story. Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years, about innovations and traditions, inspiring stores and irresistible products, and special moments like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade.
Job Overview As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
You’ll educate and advise customers, conduct product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends help you introduce customers to new items and innovations that match their needs and style. Building lasting client relationships is central to your role. You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service with the goal of exceeding expectations and achieving sales targets.
By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.
How our Beauty Colleagues spend their day
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions so they’re fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer – offering a warm welcome, making eye contact, and creating friendly, personal conversations to foster customer relationships.
Throughout the day, they maintain a shoppable space by keeping the counter and sales floor organized, refreshing signage and pricing, and assisting with merchandise moves to support a seamless customer experience. They finish strong by sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you, often using the customer’s name.
We believe service starts with each other – supporting one another with honesty, care, and collaboration to better serve our customers and communities.
Excellence is a journey; we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12–24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co‑workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
Meet and surpass daily sales goals by delivering exceptional service
Acquire new customers by opening credit accounts and sharing loyalty benefits
Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant movement, standing, and reaching with arms and hands
Standing for extended periods, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, and reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process transactions
What We Can Offer You Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. Paid time off and eight paid holidays, with opportunities for career growth through continuous learning and leadership development. Build community through Colleague Resource Groups and volunteer opportunities.
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About Us This is a great time to join Macy’s. Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise, or designing a balloon for the Thanksgiving Day Parade, Macy’s offers opportunities to be part of memorable moments in people’s lives.
Join us and help write the next chapter in our story – Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
#J-18808-Ljbffr
Job Overview As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
You’ll educate and advise customers, conduct product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends help you introduce customers to new items and innovations that match their needs and style. Building lasting client relationships is central to your role. You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service with the goal of exceeding expectations and achieving sales targets.
By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.
How our Beauty Colleagues spend their day
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions so they’re fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer – offering a warm welcome, making eye contact, and creating friendly, personal conversations to foster customer relationships.
Throughout the day, they maintain a shoppable space by keeping the counter and sales floor organized, refreshing signage and pricing, and assisting with merchandise moves to support a seamless customer experience. They finish strong by sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you, often using the customer’s name.
We believe service starts with each other – supporting one another with honesty, care, and collaboration to better serve our customers and communities.
Excellence is a journey; we strive to improve every day, take pride in our work, achieve sales goals, and learn from each other to deliver individual and store results.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12–24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co‑workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
Meet and surpass daily sales goals by delivering exceptional service
Acquire new customers by opening credit accounts and sharing loyalty benefits
Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant movement, standing, and reaching with arms and hands
Standing for extended periods, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, and reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, including handheld equipment, cash register, and ability to process transactions
What We Can Offer You Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. Paid time off and eight paid holidays, with opportunities for career growth through continuous learning and leadership development. Build community through Colleague Resource Groups and volunteer opportunities.
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About Us This is a great time to join Macy’s. Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise, or designing a balloon for the Thanksgiving Day Parade, Macy’s offers opportunities to be part of memorable moments in people’s lives.
Join us and help write the next chapter in our story – Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
#J-18808-Ljbffr