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Retail Sales - Kids' Apparel & Shoes - Burlington

Nordstrom, Burlington, MA, United States


Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team—someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot.

A day in the life…

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)

Build lasting relationships with customers

Give the best service to our customers on their terms—wicked friendly, honest, and always helpful

Provide honest and confident feedback to customers about style and fit

Seek fashion and product knowledge to build your expertise—like a true local who knows where to get the best lobster roll and the best denim.

Work with the team to keep the department customer ready, which means filling orders, stocking, re‑merchandising, price markdowns, and light cleaning

Grow relationships by opening new Nordstrom Rewards program accounts

The hours and schedule for this position will vary by week depending on business needs

This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into

You own this if you have…

Excellent communication and people skills

A self‑motivated, goal‑oriented focus—we love a good work ethic—just like our hometown team loves a comeback

Strong interest to use networking and technology to achieve sales goals

The ability to excel in a team environment

The ability to prioritize multiple tasks in a fast‑paced environment

Organization and follow‑through—like mapping out a day trip to the Berkshires—ya gotta have a plan!

The ability to work a flexible schedule based on business needs

Physical Requirements:

Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.

Frequent use of hands for grasping, fine manipulation, pushing and pulling.

Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.

Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Why Nordstrom?

Career Growth– We promote from within and offer development opportunities at every level.

Team Culture– Join a supportive, inclusive team that values collaboration and celebrates success.

Local Pride– Be part of a company that values community—whether you're from Boston, the South Shore, or anywhere in between.

We’ve got you covered… Benefits

Medical/Vision, Dental, Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

A few more important points...

Pay Range Details $15.25 - $15.25 Hourly

This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. Beauty and Men’s Fragrance sales roles typically receive 3%.

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