Retail Sales Specialist
SPECTRUM, Troy, NY, United States
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Earn $18.00/hour base pay, with the potential to earn $22.95/hour through commission and incentives. Enjoy perks like free and discounted internet, TV, and mobile, and pave the way for a long and rewarding career with us.
Responsibilities
Enhancing the customer experience while meeting sales, service, and operational goals.
Identifying sales opportunities and creating ideal customer experiences through product support and education.
Building positive customer relationships, effective listening, overcoming objections, and reselling the value of our products.
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participating in training programs.
Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Qualifications Education
High School Diploma or equivalent.
Skills and Abilities
Proficiency in cash handling and accurate payment transactions.
High comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
Basic math skills.
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Strong performance in a fast‑paced team environment.
Effective communication with employees and customers in person, on the phone, and in writing.
Highly effective interpersonal skills for building partnerships across the organization.
Self‑motivated, competitive spirit with a desire to exceed sales goals.
Positive and professional demeanor, strong attention to detail and problem‑solving skills.
Preferred Qualifications
Knowledge of the latest technology and devices.
1-5 years of sales/customer service experience.
1-3 years of telecommunications/wireless experience.
Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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Earn $18.00/hour base pay, with the potential to earn $22.95/hour through commission and incentives. Enjoy perks like free and discounted internet, TV, and mobile, and pave the way for a long and rewarding career with us.
Responsibilities
Enhancing the customer experience while meeting sales, service, and operational goals.
Identifying sales opportunities and creating ideal customer experiences through product support and education.
Building positive customer relationships, effective listening, overcoming objections, and reselling the value of our products.
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution, and participating in training programs.
Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Qualifications Education
High School Diploma or equivalent.
Skills and Abilities
Proficiency in cash handling and accurate payment transactions.
High comfort level with personal technology, including mobile devices and video platforms, and proficiency in computer applications.
Basic math skills.
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Strong performance in a fast‑paced team environment.
Effective communication with employees and customers in person, on the phone, and in writing.
Highly effective interpersonal skills for building partnerships across the organization.
Self‑motivated, competitive spirit with a desire to exceed sales goals.
Positive and professional demeanor, strong attention to detail and problem‑solving skills.
Preferred Qualifications
Knowledge of the latest technology and devices.
1-5 years of sales/customer service experience.
1-3 years of telecommunications/wireless experience.
Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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