Senior IT Helpdesk & Automation Specialist

A prominent technology solutions company in Mesa, Arizona, is seeking an experienced IT Support Specialist to serve as the primary escalation point for Tier 1 technicians and troubleshoot complex technical issues. The ideal candidate will have over 3 years of experience in IT Helpdesk or Systems Administration, strong knowledge of Windows environments, and proficiency in Active Directory and Microsoft 365. This role includes mentoring junior staff and contributing to automation initiatives for efficiency improvement. Competitive benefits package offered. #J-18808-Ljbffr