Retail Representative
JARS Cannabis, Okemos, MI, United States
www.shopjars.com
Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.
JARS Cannabis - Retail Representative Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.
What We Are Looking For We are seeking a highly motivated and energetic Retail Representative, who share our passion to provide quality products and excellent customer care experience to patients who need them and who support the JARS Cannabis core values and culture. The Retail Representative works closely and collaboratively with the store assistant leadership and reports to the General Manager. A Retail Representative is responsible for providing our customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the variety of cannabis products, deals & promotions we offer. This successful candidate will also undergo a mandatory training through our groundbreaking JARS University training. This training is done both virtually and in-person at our mock-store training facility to ensure that our staff is well-educated and trained on JARS' policies, procedures and company culture.
Job Duties
Assess the needs of each customer, provide appropriate product knowledge, and conduct each transaction with accuracy and efficiency
Use suggestive selling strategies and must be able and willing to upsell all customers
Take constructive criticism and be coached by upper management
Assist with inventory tasks when needed
Work scheduled shifts and follow the company's attendance policy
Follow all safety and CRA rules policies
Promote the perks of being a JARS customer (Loyalty Program, Referrals, etc.)
Record transactions accurately in the POS, use appropriate login, and ensure the accuracy of assigned cash drawer
Perform opening and closing duties as needed
Escalate customer issues to upper management when appropriate
Maintain a positive, caring attitude, and treat both customer and co-workers with respect
Maintain neatness, cleanliness, and organization of the sales floor
Fill in when short-staffed and be willing to be cross-trained
Follow and integrate JARS company policies and procedures with on-the-job interactions, tasks, and behaviors
Listen and respond to customer and coworker needs/requests appropriately and timely
Requirements
Minimum 2 years of customer service experience working within in a retail, sales, and/or hospitality environment
Acquired knowledge of cannabis strains and applications
Cannabis industry and/or health industry experience highly desirable
Exceptional interpersonal, communication, and customer service skills
Use basic math skills
Must be 21 years of age or older
High school diploma or General Education Diploma (GED) is required
Work Atmosphere/Physical Demands
Requires prolonged standing and some bending, stooping, and stretching
Ability to operate a computer, POS system, and other office equipment
Moving up to 30 pounds on occasion
Work will generally be performed in a fast-paced retail cannabis dispensary
Involves frequent contact with patients and staff
Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
Why JARS Cannabis? At JARS Cannabis, we pride ourselves on being more than just a retailer - we are a community. Our values of being Inclusive, Daring, Nimble, Playful, and Gritty are at the heart of everything we do, and they make us as great as we are.
Inclusive: We believe in creating a welcoming environment for everyone. Our team is diverse, and we celebrate the unique perspectives and backgrounds that each member brings. We are committed to fostering an inclusive culture where everyone feels valued and respected.
Daring: At JARS Cannabis, we are not afraid to take risks and push boundaries. We are constantly exploring new ideas and innovative approaches to stay ahead in the industry. If you have a bold vision and a passion for creativity, you'll fit right in.
Nimble: The cannabis industry is fast-paced and ever-changing, and so are we. Our team is agile and adaptable, always ready to pivot and seize new opportunities. We thrive on the excitement of change and are always looking for ways to improve and grow.
Playful: We believe that work should be fun! Our playful spirit is reflected in our vibrant store environments and our approach to customer service. We encourage our team members to bring their authentic selves to work and to enjoy the journey.
Gritty: Success in the cannabis industry requires determination and resilience. We are a team of hard workers who are not afraid to roll up our sleeves and get the job done. Our grit and perseverance are what set us apart and drive our success.
Join Us! If you are passionate about cannabis and want to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you. We offer a supportive and dynamic work environment where you can grow your career and make a real impact.
Apply today and become a part of the JARS Cannabis family!
Employee Benefits
Free Employee Assistance Program
Health, Dental & Vision Insurance (full-time employees only)
401(k) Plan
Paid Time Off
Employee Discount
Monthly Bonus Incentives
Internal Growth Opportunities
Life Insurance
Holiday Pay
Bereavement Time Pay
Paid Paternity Leave
Equal Opportunity Employer Statement
JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.
JARS Cannabis - Retail Representative Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible.
What We Are Looking For We are seeking a highly motivated and energetic Retail Representative, who share our passion to provide quality products and excellent customer care experience to patients who need them and who support the JARS Cannabis core values and culture. The Retail Representative works closely and collaboratively with the store assistant leadership and reports to the General Manager. A Retail Representative is responsible for providing our customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the variety of cannabis products, deals & promotions we offer. This successful candidate will also undergo a mandatory training through our groundbreaking JARS University training. This training is done both virtually and in-person at our mock-store training facility to ensure that our staff is well-educated and trained on JARS' policies, procedures and company culture.
Job Duties
Assess the needs of each customer, provide appropriate product knowledge, and conduct each transaction with accuracy and efficiency
Use suggestive selling strategies and must be able and willing to upsell all customers
Take constructive criticism and be coached by upper management
Assist with inventory tasks when needed
Work scheduled shifts and follow the company's attendance policy
Follow all safety and CRA rules policies
Promote the perks of being a JARS customer (Loyalty Program, Referrals, etc.)
Record transactions accurately in the POS, use appropriate login, and ensure the accuracy of assigned cash drawer
Perform opening and closing duties as needed
Escalate customer issues to upper management when appropriate
Maintain a positive, caring attitude, and treat both customer and co-workers with respect
Maintain neatness, cleanliness, and organization of the sales floor
Fill in when short-staffed and be willing to be cross-trained
Follow and integrate JARS company policies and procedures with on-the-job interactions, tasks, and behaviors
Listen and respond to customer and coworker needs/requests appropriately and timely
Requirements
Minimum 2 years of customer service experience working within in a retail, sales, and/or hospitality environment
Acquired knowledge of cannabis strains and applications
Cannabis industry and/or health industry experience highly desirable
Exceptional interpersonal, communication, and customer service skills
Use basic math skills
Must be 21 years of age or older
High school diploma or General Education Diploma (GED) is required
Work Atmosphere/Physical Demands
Requires prolonged standing and some bending, stooping, and stretching
Ability to operate a computer, POS system, and other office equipment
Moving up to 30 pounds on occasion
Work will generally be performed in a fast-paced retail cannabis dispensary
Involves frequent contact with patients and staff
Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion
Why JARS Cannabis? At JARS Cannabis, we pride ourselves on being more than just a retailer - we are a community. Our values of being Inclusive, Daring, Nimble, Playful, and Gritty are at the heart of everything we do, and they make us as great as we are.
Inclusive: We believe in creating a welcoming environment for everyone. Our team is diverse, and we celebrate the unique perspectives and backgrounds that each member brings. We are committed to fostering an inclusive culture where everyone feels valued and respected.
Daring: At JARS Cannabis, we are not afraid to take risks and push boundaries. We are constantly exploring new ideas and innovative approaches to stay ahead in the industry. If you have a bold vision and a passion for creativity, you'll fit right in.
Nimble: The cannabis industry is fast-paced and ever-changing, and so are we. Our team is agile and adaptable, always ready to pivot and seize new opportunities. We thrive on the excitement of change and are always looking for ways to improve and grow.
Playful: We believe that work should be fun! Our playful spirit is reflected in our vibrant store environments and our approach to customer service. We encourage our team members to bring their authentic selves to work and to enjoy the journey.
Gritty: Success in the cannabis industry requires determination and resilience. We are a team of hard workers who are not afraid to roll up our sleeves and get the job done. Our grit and perseverance are what set us apart and drive our success.
Join Us! If you are passionate about cannabis and want to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you. We offer a supportive and dynamic work environment where you can grow your career and make a real impact.
Apply today and become a part of the JARS Cannabis family!
Employee Benefits
Free Employee Assistance Program
Health, Dental & Vision Insurance (full-time employees only)
401(k) Plan
Paid Time Off
Employee Discount
Monthly Bonus Incentives
Internal Growth Opportunities
Life Insurance
Holiday Pay
Bereavement Time Pay
Paid Paternity Leave
Equal Opportunity Employer Statement
JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non‑disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
#J-18808-Ljbffr