Retail Sales Associate - 2690
FirstCash, Memphis, TN, United States
Position Summary
We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, walking, etc.).
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment; basic math proficiency.
Cash handling experience is preferred.
Should be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan & Pay The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Additional details are provided during the interview.
Perks, Benefits & Other
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program is available on day 2 of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
Ability to earn unlimited commission above your hourly base rate.
Vacation: one week after six months of full-time service; additional weeks after one year and on each anniversary; 120 hours after five years (adjusted for local requirements).
Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for local requirements).
Employee discounts from day one.
Tuition Reimbursement up to $2,000 per year through FirstCash Education.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto-enrollment in 401k after six months of employment.
Access to FirstCash Pet Insurance.
Compliance & Notices Payrates will not be below applicable local minimum wage requirements. Earned Wage Access is provided by NetSpend; signup is required; restrictions and fees may apply. FirstCash 401K is available to employees 21+. Maximum base pay is based on experience and role. By submitting your application, you opt-in to communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe via the provided options. See the privacy policy for more information.
Equal Opportunity Employer : FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities.
Seniority level: Entry level
Employment type: Other
Job function: Sales and Business Development
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We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker's / Retail Sales Associate's actual pay will be based on various factors, such as location, qualifications, and experience.
Responsibilities
Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
Performs non-management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of the pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, walking, etc.).
Ability to work with firearms and to become firearms certified.
Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum Age: 18 years old
High School Diploma, GED, or equivalent experience
Strong desire to work, serve customers, work with people, and be team-oriented.
Ability to multi-task in a fast-paced environment; basic math proficiency.
Cash handling experience is preferred.
Should be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Commission Plan & Pay The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Additional details are provided during the interview.
Perks, Benefits & Other
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program is available on day 2 of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
Ability to earn unlimited commission above your hourly base rate.
Vacation: one week after six months of full-time service; additional weeks after one year and on each anniversary; 120 hours after five years (adjusted for local requirements).
Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted for local requirements).
Employee discounts from day one.
Tuition Reimbursement up to $2,000 per year through FirstCash Education.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto-enrollment in 401k after six months of employment.
Access to FirstCash Pet Insurance.
Compliance & Notices Payrates will not be below applicable local minimum wage requirements. Earned Wage Access is provided by NetSpend; signup is required; restrictions and fees may apply. FirstCash 401K is available to employees 21+. Maximum base pay is based on experience and role. By submitting your application, you opt-in to communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe via the provided options. See the privacy policy for more information.
Equal Opportunity Employer : FirstCash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities.
Seniority level: Entry level
Employment type: Other
Job function: Sales and Business Development
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