Sales Associate
COS, Los Angeles, CA, United States
Job Description
As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You’ll have the opportunity to provide high‑level service at every turn—from initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor. Your responsibilities also include processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide customers through their journey, offering genuine assistance and proactive service to uplift and inspire.
Qualifications
Customer‑focused: You enjoy engaging with people and are committed to delivering excellent service.
Adaptable and flexible: Responsive to changing priorities and customer requests.
Action‑oriented: Proactive and driven to take initiative and get things done with quality.
Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others’ perspectives and needs.
Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
Preferred but not mandatory: Understanding of store operations & customer‑service skills from previous retail experience.
Preferred but not mandatory: Confident in offering customers advice on fashion trends, materials, sizing, etc.
Additional Information
This is a Part‑Time position offering 10–20 hours a week.
Compensation: $20 per hour.
Benefits We offer all employees attractive benefits with extensive development opportunities around the globe. All employees receive a 25% staff discount usable on all H&M Group brands in stores and online. All employees are included in the H&M Incentive Program – HIP. In addition, US‑based colleagues also receive the following benefits:
Employee Assistance Program (EPA)
Vacation/Wellness, Holiday, and Parental Pay
25% Staff Discount
Commuter Benefits
Pet Insurance (enrollment)
Additional voluntary benefits
Inclusion & Diversity COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that can trigger unintentional biases.
How to Apply Apply by submitting your CV as soon as possible. Due to data policies, we only accept applications through the career page.
EEO Statement All your information will be kept confidential according to EEO guidelines.
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Qualifications
Customer‑focused: You enjoy engaging with people and are committed to delivering excellent service.
Adaptable and flexible: Responsive to changing priorities and customer requests.
Action‑oriented: Proactive and driven to take initiative and get things done with quality.
Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others’ perspectives and needs.
Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
Preferred but not mandatory: Understanding of store operations & customer‑service skills from previous retail experience.
Preferred but not mandatory: Confident in offering customers advice on fashion trends, materials, sizing, etc.
Additional Information
This is a Part‑Time position offering 10–20 hours a week.
Compensation: $20 per hour.
Benefits We offer all employees attractive benefits with extensive development opportunities around the globe. All employees receive a 25% staff discount usable on all H&M Group brands in stores and online. All employees are included in the H&M Incentive Program – HIP. In addition, US‑based colleagues also receive the following benefits:
Employee Assistance Program (EPA)
Vacation/Wellness, Holiday, and Parental Pay
25% Staff Discount
Commuter Benefits
Pet Insurance (enrollment)
Additional voluntary benefits
Inclusion & Diversity COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that can trigger unintentional biases.
How to Apply Apply by submitting your CV as soon as possible. Due to data policies, we only accept applications through the career page.
EEO Statement All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr