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EntryLevel Mortgage Sales Representative

ZOOM MORTGAGE LLC, Troy, MI, United States


Job Description Job Description

About Zoom Mortgage Zoom Mortgage is a growing, in‑office mortgage brokerage focused on building a collaborative, accountable team of loan originators. We are in a growth phase, which means systems are evolving and experienced professionals are trusted to operate independently while helping shape structure as we scale.

Role Overview The Entry Level Mortgage Sales Representative plays a key support role in the loan origination process while actively developing the skills needed to grow into a licensed Loan officer. This position works directly with licensed LOs to assist with client communication, lead follow‑up, file preparation, and overall pipeline management.

This is an ideal opportunity for someone looking to break into the mortgage industry, gain hands‑on training, and build a long‑term career in sales and finance.

Licensed Loan Officers are responsible for originating residential mortgage loans, building and maintaining referral relationships, and guiding clients through the financing process from application to closing. This role is ideal for self‑motivated professionals who are driven by performance, value strong operational support, and are looking to scale their production within a collaborative and growth‑focused environment.

At Zoom Mortgage, Licensed LOs are equipped with dedicated support, responsive processing, and a culture built around accountability, integrity, and long‑term success.

What You’ll Be Doing

Communicating with clients to guide them through the mortgage process from initial inquiry to closing

Making outbound and follow‑up calls to warm leads, referral partners, and past clients

Collecting and reviewing required documentation to ensure accurate and complete loan files

Working closely with processing and underwriting teams to move files efficiently through the pipeline

Providing consistent updates to clients and referral partners to ensure a smooth customer experience

Managing pipeline activity, tracking milestones, and maintaining detailed CRM notes

Building and maintaining strong relationships through professionalism, responsiveness, and exceptional service

What We’re Looking For We’re looking for a Mortgage Loan Officer (MLO) who is self‑directed, proactive, accountable, and comfortable owning their pipeline in a broker environment.

Has prior loan origination experience (preferred, but not required at this time)

Can work company‑provided leads while operating with autonomy

Is familiar with the broker model and wholesale lending environment

Strong phone presence with the ability to handle objections confidently, and deliver exceptional customer service

Compensation & Support Provided by Zoom

Competitive Commission‑based compensation structure

In‑office role with accountable, consistent day‑to‑day leadership presence and support

Draw available for in‑office MLOs

Daily access to new, company‑provided leads and internal resources

Supportive, collaborative environment focused on long‑term success

How to Apply: Interested candidates for experienced MLOs and Entry‑Level Sales Representatives are encouraged to apply directly through our application page: Join The Team - Zoom Mortgage - Mortgage Insurance or you may email your resume and NMLS ID directly to our HR Director/Recruiter,

Jovanna@zoommortgage.com

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