Retail Cosmetics Sales Associate - Shiseido, Montclair Plaza - Part Time
Macy's, Montclair, CA, United States
Be part of an amazing story
Macy’s is more than just a store. We’re a story that has captured the hearts and minds of America for more than 160 years. It’s a story of innovation and tradition, inspiring stores, irresistible products, the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues – and those stories make this a special place to work.
Job Overview As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert that customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
You’ll serve as both an educator and a beauty expert – offering advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style.
How Our Beauty Colleagues Spend Their Day…
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They review their sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions.
On the floor they focus on the customer – offering a warm welcome, making eye contact, and creating friendly, personal conversations to build lasting relationships.
Throughout the day they maintain a shoppable space by keeping the counter and sales floor organized, refreshing signage and pricing, and assisting with merchandise moves as needed.
They finish strong – sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you, often walking the package around and using the customer’s name.
They believe service starts with one another – supporting each other with honesty, care, and collaboration to better serve customers and communities.
They strive for excellence – improving every day, taking pride in their work, achieving sales goals, and learning from each other to deliver both individual and store results.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Must be able to: Understand and communicate effectively with customers, co‑workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Deliver personalized beauty experiences by building relationships, uncovering customer needs, demonstrating product application, and educating them on the benefits and use of beauty products.
Drive sales and client loyalty by maintaining an organized and shoppable space and leveraging clienteling tools to promote offers and product launches.
Meet and surpass daily sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing Loyalty benefits.
Use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
Have at least 1 year of customer‑service or selling experience.
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and a cash register, is necessary to process transactions.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, and continuous learning and leadership development. Build community through Colleague Resource Groups and volunteer opportunities.
Some Additional Benefits We Offer Include
Merchandise discounts.
Performance‑based incentives.
Annual merit review.
Employee Assistance Program with mental‑health counseling and legal/financial advice.
About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations, enhancing our online shopping experience, buying in‑style merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives.
Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr
Job Overview As a Cosmetic Sales Colleague – also known as a Beauty Advisor – you are the trusted expert that customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales.
You’ll serve as both an educator and a beauty expert – offering advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style.
How Our Beauty Colleagues Spend Their Day…
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They review their sales goals, learn about new arrivals and top‑selling items, and stay up to date on current trends and promotions.
On the floor they focus on the customer – offering a warm welcome, making eye contact, and creating friendly, personal conversations to build lasting relationships.
Throughout the day they maintain a shoppable space by keeping the counter and sales floor organized, refreshing signage and pricing, and assisting with merchandise moves as needed.
They finish strong – sharing our Loyalty program benefits, ensuring customers have all they need, and ending with a sincere thank‑you, often walking the package around and using the customer’s name.
They believe service starts with one another – supporting each other with honesty, care, and collaboration to better serve customers and communities.
They strive for excellence – improving every day, taking pride in their work, achieving sales goals, and learning from each other to deliver both individual and store results.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Must be able to: Understand and communicate effectively with customers, co‑workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Deliver personalized beauty experiences by building relationships, uncovering customer needs, demonstrating product application, and educating them on the benefits and use of beauty products.
Drive sales and client loyalty by maintaining an organized and shoppable space and leveraging clienteling tools to promote offers and product launches.
Meet and surpass daily sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing Loyalty benefits.
Use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
Have at least 1 year of customer‑service or selling experience.
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25 lbs, stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and a cash register, is necessary to process transactions.
What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, and continuous learning and leadership development. Build community through Colleague Resource Groups and volunteer opportunities.
Some Additional Benefits We Offer Include
Merchandise discounts.
Performance‑based incentives.
Annual merit review.
Employee Assistance Program with mental‑health counseling and legal/financial advice.
About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations, enhancing our online shopping experience, buying in‑style merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of memorable moments in people’s lives.
Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr