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Director, Facilities and Process Engineering

Dragonfly Health, Memphis, TN, United States


As Director, Facilities & Process Engineering, you lead the design, optimization, and performance of a national network of facilities, applying industrial engineering principles to improve workflow efficiency, site functionality, and operational outcomes that directly support patient care. You are responsible for driving process optimization, systems design, and data‑informed decision‑making across the portfolio, while also overseeing capital planning, lease strategy, construction, compliance, and vendor partnerships. This role blends strategic leadership with hands‑on operational excellence, ensuring each facility is engineered to scale efficiently, meet regulatory standards, and support long‑term organizational growth.

What you will do

Lead the design, optimization, and continuous improvement of a national facilities network, applying industrial engineering principles to improve workflow efficiency, site performance, and operational outcomes

Leverage analytics, data, and reporting to identify inefficiencies, optimize resource utilization, and inform executive decision‑making across the portfolio

Partner cross‑functionally with Operations, Finance, Compliance, and Analytics to drive process improvements, operational alignment, and scalable solutions

Lead and execute a long‑term facilities strategy aligned with organizational growth and M&A initiatives

Oversee site selection, acquisition, design, and build‑out of new locations, ensuring optimal layout and operational efficiency

Direct major construction, renovation, relocation, and redesign projects across multiple sites

Develop and manage multi‑year capital and operating budgets for all facilities, driving cost optimization and financial performance

Oversee lease negotiations, renewals, and real‑estate contracts to secure favorable terms

Establish strategic vendor and contractor relationships to optimize cost and service delivery

Ensure compliance with regulatory, safety, environmental, and accreditation standards across all sites

Lead and develop facilities staff and external contractors to drive performance, accountability, and operational excellence

What we look for

Strong background in

Industrial Engineering, Process Engineering, or Operations Engineering , with experience in process optimization, workflow design, and operational efficiency

Proven ability to apply

data‑driven methodologies

to improve facility layout, throughput, resource utilization, and cost performance

Analytical mindset with the ability to translate data into actionable insights and operational improvements

Strong leadership presence with experience managing teams and contractors in complex, multi‑site environments

Expertise in facilities operations, capital planning, and portfolio management

Advanced knowledge of regulatory compliance and operational standards

Strong financial acumen with experience managing budgets, capital planning, and resource allocation

Skilled negotiator with experience in lease and vendor contract management

Ability to manage multiple large‑scale projects simultaneously

Excellent communication skills across all organizational levels

Comfortable navigating growth, change, and complex organizational needs

What we offer

Competitive Pay $125,000 + 20% annual bonus

Growth opportunity and career advancement

Agile and adaptable team culture

Innovative and revolutionary technology solutions

A higher calling to provide quality patient care

Why is our Director, Facilities & Process Engineering so important? Our Director, Facilities & Process Engineering plays a critical role in designing and optimizing the systems that power our national operations. By applying industrial engineering principles to facility strategy, layout, and workflows, this leader ensures every location operates efficiently, scales effectively, and supports high‑quality patient care.

This role directly impacts our ability to support growth and acquisitions, control costs, and maintain operational consistency across all sites. Without strong leadership in both facilities management and process optimization, inefficiencies increase, compliance risk rises, and our ability to scale effectively is compromised. This position is foundational to driving long‑term performance, efficiency, and organizational success.

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