Retail Cosmetics Sales Associate - CHANEL Beaute, Flushing - Full Time
Macy's, New York, NY, United States
Overview
As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you help create a personalized and inspiring shopping experience that builds confidence and drives sales.
Responsibilities
Educate customers, conduct product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations.
Build lasting client relationships and proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Help customers leave feeling confident, cared for, and excited to return by combining hospitality, product knowledge, and a focus on exceeding expectations and sales goals.
Assist on the sales floor with greeting customers, maintaining a clean, organized space, reviewing sales goals, staying up to date on arrivals and promotions, and engaging with customers to educate and sell with confidence.
Maintain a shoppable space, refresh signage and pricing, support merchandise moves, and finish interactions by sharing loyalty program benefits and thanking customers by name.
Support a collaborative team environment focused on honesty, care, and collaboration to serve customers and communities.
Aim for continuous improvement, take pride in work, achieve sales goals, and learn from colleagues to deliver store results.
Who You Are
Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Deliver personalized beauty experiences by building relationships, uncovering needs, demonstrating product application, and educating on benefits and use of beauty products.
Drive sales and client loyalty by maintaining an organized space, leveraging clienteling tools, participating in sales events, and staying current through training and vendor education.
Meet and surpass daily sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
Minimum 1 year of customer service or selling experience required.
Essential Physical Requirements
Talking, lifting, constant movement, standing, and reaching with arms and hands.
Standing for at least two consecutive hours; lifting at least 25 lbs; stooping, kneeling, crouching, climbing ladders, reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and technology, including handheld equipment, cash register, and ability to process transactions.
What We Can Offer You Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Paid time off and holidays, ongoing learning and leadership development, and opportunities to engage with Colleague Resource Groups and volunteer initiatives are available.
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
About Us This is a great time to join Macy’s. Whether helping a customer find the perfect gift, streamlining operations, enhancing online shopping, sourcing on-trend merchandise, or designing a parade balloon, Macy’s offers unique opportunities to be part of memorable moments in people’s lives.
Join us and help write the next chapter in our story — Apply today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
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Responsibilities
Educate customers, conduct product demonstrations, and provide tailored consultations that may include makeup application and skincare recommendations.
Build lasting client relationships and proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Help customers leave feeling confident, cared for, and excited to return by combining hospitality, product knowledge, and a focus on exceeding expectations and sales goals.
Assist on the sales floor with greeting customers, maintaining a clean, organized space, reviewing sales goals, staying up to date on arrivals and promotions, and engaging with customers to educate and sell with confidence.
Maintain a shoppable space, refresh signage and pricing, support merchandise moves, and finish interactions by sharing loyalty program benefits and thanking customers by name.
Support a collaborative team environment focused on honesty, care, and collaboration to serve customers and communities.
Aim for continuous improvement, take pride in work, achieve sales goals, and learn from colleagues to deliver store results.
Who You Are
Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Read and understand employment policies and safety rules/procedures in English.
Deliver personalized beauty experiences by building relationships, uncovering needs, demonstrating product application, and educating on benefits and use of beauty products.
Drive sales and client loyalty by maintaining an organized space, leveraging clienteling tools, participating in sales events, and staying current through training and vendor education.
Meet and surpass daily sales goals by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
Minimum 1 year of customer service or selling experience required.
Essential Physical Requirements
Talking, lifting, constant movement, standing, and reaching with arms and hands.
Standing for at least two consecutive hours; lifting at least 25 lbs; stooping, kneeling, crouching, climbing ladders, reaching above eye level.
Requires close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and technology, including handheld equipment, cash register, and ability to process transactions.
What We Can Offer You Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Paid time off and holidays, ongoing learning and leadership development, and opportunities to engage with Colleague Resource Groups and volunteer initiatives are available.
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
About Us This is a great time to join Macy’s. Whether helping a customer find the perfect gift, streamlining operations, enhancing online shopping, sourcing on-trend merchandise, or designing a parade balloon, Macy’s offers unique opportunities to be part of memorable moments in people’s lives.
Join us and help write the next chapter in our story — Apply today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
#J-18808-Ljbffr