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Strategic Marketing & Community Engagement Director

Crisis Center for South Suburbia, Tinley Park, IL, United States


Benefits:

401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance

Marketing & Community Outreach Director

Crisis Center for South Suburbia (CCSS)

Full-Time | Exempt

CCSS is seeking a dynamic and strategic

Marketing & Community Outreach Director

to lead agency-wide marketing, communications, and community engagement efforts. This role plays a key part in advancing our mission by increasing visibility, strengthening community partnerships, and inspiring donor and stakeholder support.

Key Responsibilities

Lead and execute a comprehensive marketing and communications strategy aligned with CCSS goals Oversee brand, website, social media, newsletters, and all public-facing content Manage outreach initiatives to expand awareness and access to services Supervise outreach, volunteer, and Safe Start program staff Develop partnerships with community organizations and represent CCSS at events Oversee marketing for Neat Repeats resale stores Collaborate with leadership on fundraising campaigns, donor communications, and annual reports

Qualifications

Bachelor’s degree in Marketing, Communications, PR, or related field 5+ years of marketing/communications experience (nonprofit preferred) 2+ years of supervisory experience Strong skills in digital marketing, social media, and content creation Experience with website management and design tools (e.g., Canva, Adobe)

Schedule & Compensation

Monday–Friday, with occasional evenings/weekends Full-time, exempt (manager-level salary band)

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