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Sales Support - Spring Dance

Leslie's, Jamison, PA, United States


DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY: Spring Dance Hot Tubs is committed to excellence and integrity with over 25 years of experience in the hot tub industry. We became a part of Leslie's family in June 2022. At Spring Dance Hot Tubs, we’re proud to be the oldest exclusive hot tub dealer in the Philadelphia, PA region. We are known for selling hot tubs, swim spas, saunas, and backyard accessories. We have sold Hot Spring®, Caldera®, and Freeflow® hot tubs, the highest quality spas available on the market. Our Service and Water Valet teams stand ready to cater to your needs, ensuring that your experience with our products is always seamless and satisfying.

Job Overview We are looking for a friendly and reliable Sales Support Associate to join our retail team in a hot tub and backyard leisure showroom. This role is responsible for providing excellent customer service, assisting customers with products such as water care chemicals, accessories, and parts, and supporting daily store operations. The ideal candidate enjoys helping customers, learning about products, and working in a fast-paced retail environment.

Pay Rate: $20.00 /Hourly

Responsibilities

Greet walk-in customers and provide knowledgeable assistance with water care, chemicals, covers, parts, and accessories

Build rapport with customers and assess their needs to recommend appropriate products and services

Answer customer questions and resolve concerns or elevate issues to management when necessary

Assist customers with the purchase of chemicals, filters, accessories, and parts at the retail counter

Accurately process transactions, returns, and exchanges using the POS system

Promote current sales, promotions, and service offerings

Follow up with customers regarding special orders, service inquiries, or quotes

Monitor and fulfill online store orders through Shopify, including pulling, packing, invoicing, and mailing items

Prepare and stage internal product transfers for other store locations

Maintain a clean, organized, and welcoming showroom environment

Stock shelves and ensure displays remain full, clean, and properly organized

Perform basic water testing using in-store systems and recommend treatment solutions

Assist with inventory counts and product labeling

Open and close the cash drawer daily

Qualifications

Previous retail or sales experience preferred (home improvement, pool/spa, or specialty retail a plus)

Strong communication and customer service skills

Basic computer skills; POS system experience preferred

Ability to learn technical product knowledge (training provided)

Ability to lift up to 50 lbs and stand for extended periods

Positive attitude with a team-oriented mindset

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

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