Inside Sales Assistant
Motionlabs, Peekskill, NY, United States
Description
Position Details
Location:
Cortlandt Manor, NY (Westchester County) Department:
Inside Sales Reports To:
Inside Sales Manager Overview
The Inside Sales Assistant provides essential clerical and administrative support to the Inside Sales team. This role ensures smooth daily operations by managing customer communications, preparing order confirmations, providing order and tracking updates, maintaining organized records, and supporting sales processes. Key Responsibilities
Answer incoming customer calls and emails, collecting information and routing inquiries appropriately. Provide order confirmations, track order progress, and send shipment tracking details. Maintain physical or digital filing systems and update customer or sales records as needed. Prepare reports and communicate customer information to the appropriate internal parties. Conduct follow-up activities, including obtaining freight quotes, checking payment status, or gathering shipment details. Prioritize incoming communications to ensure urgent issues receive timely attention. Learn and proficiently utilize required administrative software and adhere to established sales department procedures. Demonstrate good judgment, professionalism, and courteous communication with customers and coworkers. Perform other duties as assigned. Work Environment
This position operates in an office environment, requiring extended periods of sitting or standing at a computer workstation. Occasional travel between local facilities (within 7 miles) may be required. Education
Required: High School Diploma or GED Preferred: Associate degree in Business Administration Experience
Required: Experience in a clerical or sales role Preferred: Customer service or administrative support experience Skills & Competencies
Strong written and verbal communication skills; comfort working in English. General computer literacy in a Windows environment. Proficiency with Microsoft Office 365 (PowerPoint, Excel, Word, Teams, Outlook). Ability to learn new administrative platforms. High attention to detail, especially in written communication. Ability to work independently, multitask, and apply critical thinking. Hourly Pay Range
$23.90 – $30.50 per hour This represents the employer’s good-faith estimate at the time of posting. Actual compensation within this range will depend on the candidate’s experience, skills, training, and internal equity. Not all applicants will start at the top of the range.
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Location:
Cortlandt Manor, NY (Westchester County) Department:
Inside Sales Reports To:
Inside Sales Manager Overview
The Inside Sales Assistant provides essential clerical and administrative support to the Inside Sales team. This role ensures smooth daily operations by managing customer communications, preparing order confirmations, providing order and tracking updates, maintaining organized records, and supporting sales processes. Key Responsibilities
Answer incoming customer calls and emails, collecting information and routing inquiries appropriately. Provide order confirmations, track order progress, and send shipment tracking details. Maintain physical or digital filing systems and update customer or sales records as needed. Prepare reports and communicate customer information to the appropriate internal parties. Conduct follow-up activities, including obtaining freight quotes, checking payment status, or gathering shipment details. Prioritize incoming communications to ensure urgent issues receive timely attention. Learn and proficiently utilize required administrative software and adhere to established sales department procedures. Demonstrate good judgment, professionalism, and courteous communication with customers and coworkers. Perform other duties as assigned. Work Environment
This position operates in an office environment, requiring extended periods of sitting or standing at a computer workstation. Occasional travel between local facilities (within 7 miles) may be required. Education
Required: High School Diploma or GED Preferred: Associate degree in Business Administration Experience
Required: Experience in a clerical or sales role Preferred: Customer service or administrative support experience Skills & Competencies
Strong written and verbal communication skills; comfort working in English. General computer literacy in a Windows environment. Proficiency with Microsoft Office 365 (PowerPoint, Excel, Word, Teams, Outlook). Ability to learn new administrative platforms. High attention to detail, especially in written communication. Ability to work independently, multitask, and apply critical thinking. Hourly Pay Range
$23.90 – $30.50 per hour This represents the employer’s good-faith estimate at the time of posting. Actual compensation within this range will depend on the candidate’s experience, skills, training, and internal equity. Not all applicants will start at the top of the range.
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