Director, IT (H/F) - SAFRAN CABIN INC.
AEROCONTACT, Costa Mesa, CA, United States
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Implanté sur tous les continents, le Groupe emploie 100 000 collaborateurs pour un chiffre d'affaires de 27,3 milliards d'euros en 2024, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés. Safran est la 2ème entreprise du secteur aéronautique et défense du classement « World's Best Companies 2024 » du magazine TIME. Safran Cabin conçoit, certifie, et fabrique les intérieurs de cabines complets, les systèmes et les equipements les plus innovants du secteur pour offrir à ses clients du monde entier une image de marque distinctive et une expérience passagers sûre et confortable.
Mission Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip. Join our first-class team to reinvent in-flight experience. In the role of Director, IT, you'll play a pivotal part on our IT team. The Director, IT leads, coordinates, and manages the IT & Support Factory to achieve the objectives set in terms of quality, time, cost and safety. Responsible for the Safran Cabin IT Infrastructure & Architecture as well as the Support Desk & Service worldwide. Implements major IT Transformations according to the strategy defined by the Cloud Factory and approved by CIO. Participates in and implements the "make or buy" policy. Ensures the daily link between Safran Cabin users and the IT Department and guarantees the proper maintenance of service levels with customers. The Director, IT reports to the CIO.
Summary of Duties
Responsible for the overall direction, coordination, and evaluation of each of the IT departments.
Responsible for the operation of production systems and carries IT department commitments in terms of worldwide service quality.
Responsible for the Safran Cabin Support / Helpdesk & Service Desk worldwide.
Manages the IT Projects carried out by the IS/IT Master Plan with the following objectives:
Provide infrastructure adapted to the expectations of users, applications, and workstations
Manage security and Industrial Systems
Support the continuity of Cabin's service by offering solutions to disasters and malicious acts
Execute the IS production plan and manage the evolutions
In charge of the Shop floor technical activities in relation with the Cabin Digital factory team and the Group.
Continuously improve the effectiveness and efficiency of IT department with KPI and dashboards.
Manage, supervise, and oversee leads in each of the IT departments.
Manages the IT Budget (CAPEX & OPEX) and IT investments for Cabin.
Supports the following external interfaces:
IT people worldwide
Group outsourcing managers on IT production
Safran Services Factory
Education and Experience
Bachelor's degree or equivalent in computer science from a college or technical school in a related area, plus 4 years' experience; or 10 years related experience and/or training; or equivalent combination of education and experience.
Computer Skills
Strong cloud computing experience architecture, operations, and financial performance
Experienced with the use of MS Office software suite (Word, Excel, PowerPoint and Outlook) as well as web-based computer applications.
Other Skills
Strong overall knowledge and experience in respective business systems and processes
Strong project management, analytical, and troubleshooting skills
Strong IT budget experience, managing a large budget portfolio
Effective oral and written communications skills
Demonstrated ability to handle multiple, global projects and assignments with attention to detail
Ability to work ITIL compliant methodologies and processes
Ability to drive technical teams to deliver outstanding, professional services
Well organized, planning and time management skills, quality oriented
Able to demonstrate proficiency in problem solving, continuous improvement, and managing projects while maintaining strict deadlines and budget adherence
Effective oral and written communications skills
Preferred Qualifications (not required)
Master's degree
ITIL certification
Advanced Cloud Certificates
This job posting has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.
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Mission Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip. Join our first-class team to reinvent in-flight experience. In the role of Director, IT, you'll play a pivotal part on our IT team. The Director, IT leads, coordinates, and manages the IT & Support Factory to achieve the objectives set in terms of quality, time, cost and safety. Responsible for the Safran Cabin IT Infrastructure & Architecture as well as the Support Desk & Service worldwide. Implements major IT Transformations according to the strategy defined by the Cloud Factory and approved by CIO. Participates in and implements the "make or buy" policy. Ensures the daily link between Safran Cabin users and the IT Department and guarantees the proper maintenance of service levels with customers. The Director, IT reports to the CIO.
Summary of Duties
Responsible for the overall direction, coordination, and evaluation of each of the IT departments.
Responsible for the operation of production systems and carries IT department commitments in terms of worldwide service quality.
Responsible for the Safran Cabin Support / Helpdesk & Service Desk worldwide.
Manages the IT Projects carried out by the IS/IT Master Plan with the following objectives:
Provide infrastructure adapted to the expectations of users, applications, and workstations
Manage security and Industrial Systems
Support the continuity of Cabin's service by offering solutions to disasters and malicious acts
Execute the IS production plan and manage the evolutions
In charge of the Shop floor technical activities in relation with the Cabin Digital factory team and the Group.
Continuously improve the effectiveness and efficiency of IT department with KPI and dashboards.
Manage, supervise, and oversee leads in each of the IT departments.
Manages the IT Budget (CAPEX & OPEX) and IT investments for Cabin.
Supports the following external interfaces:
IT people worldwide
Group outsourcing managers on IT production
Safran Services Factory
Education and Experience
Bachelor's degree or equivalent in computer science from a college or technical school in a related area, plus 4 years' experience; or 10 years related experience and/or training; or equivalent combination of education and experience.
Computer Skills
Strong cloud computing experience architecture, operations, and financial performance
Experienced with the use of MS Office software suite (Word, Excel, PowerPoint and Outlook) as well as web-based computer applications.
Other Skills
Strong overall knowledge and experience in respective business systems and processes
Strong project management, analytical, and troubleshooting skills
Strong IT budget experience, managing a large budget portfolio
Effective oral and written communications skills
Demonstrated ability to handle multiple, global projects and assignments with attention to detail
Ability to work ITIL compliant methodologies and processes
Ability to drive technical teams to deliver outstanding, professional services
Well organized, planning and time management skills, quality oriented
Able to demonstrate proficiency in problem solving, continuous improvement, and managing projects while maintaining strict deadlines and budget adherence
Effective oral and written communications skills
Preferred Qualifications (not required)
Master's degree
ITIL certification
Advanced Cloud Certificates
This job posting has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group.
#J-18808-Ljbffr