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Retail Sales Associate - 3187

FirstCash, Belpre, OH, United States


$11.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.10 per hour ON TOP OF YOUR HOURLY RATE.

Perks And Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).

The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.

Our Earned Wage Access program is available to all employees on the second day of employment. Employees have access to withdraw up to 50% of the wages earned up to seven times in a payroll cycle.

The ability to earn unlimited commission above your hourly base rate.

Vacation: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week of vacation after completing one year of active employment and two weeks of vacation on each anniversary date thereafter.

Sick/Personal: Eligible employees are granted 8 hours after 6 months of employment to be used before the first anniversary and granted 16 hours each anniversary thereafter (years 2-5).

Employee discounts are available to all employees on the first day of active employment.

Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per semester) available to full‑time employees who meet the minimum program requirements.

Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!

Auto‑enrollment in the FirstCash 401k program after six months of employment.

Access to the FirstCash Pet Insurance program.

Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate also assists with customer inquiries and problem resolution. The role involves a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The Full‑Time Pawnbroker / Retail Sales Associate position offers an hourly wage, plus employees earn commission based on productivity. Pay is based on work location, qualifications, and experience.

Responsibilities

Greet and interact with all customers to develop rapport and recommend appropriate financial solutions.

Perform non‑management open/close procedures.

Keep the sales floor clean, stocked, and maintain display of merchandise.

Perform sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.

Handle all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.

Answer incoming calls per company standards.

Effectively communicate to customers the legal aspects of pawn and buy transactions.

Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.

Partner with all employees to create a positive and memorable customer experience.

Successfully complete the assigned training.

Perform other related duties as assigned.

Minimum Requirements & Qualifications

Willing and able to lift/carry up to 50 pounds.

Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.

Ability to work with firearms and obtain firearms certification.

May assist a customer on the exterior of the building or retrieve products stored in exterior storage.

Minimum age: 18 years old.

High School Diploma, GED, or equivalent experience.

Strong desire to work, serve customers, work with people, and be team‑oriented.

Ability to multi‑task in a fast‑paced environment.

Ability to perform basic math calculations proficiently.

Cash handling experience preferred.

Ability to work in multiple locations as business needs dictate.

Ability to work a flexible retail schedule, including weekends and holidays.

Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply! Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission, based on the gross profit of their personal performance. Details are provided during the interview process.

Additional Information

Earned Wage Access is a service provided by NetSpend; signup by employee required; restrictions and fees apply.

FirstCash 401K program available to employees 21 years of age or older.

Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needs.

Equal Opportunity Employer FirstCash Holdings, Inc. is an equal opportunity employer. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sexual orientation, gender identity, and other protected characteristics. We also provide reasonable accommodations for qualified individuals with disabilities.

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