Retail Assistant (Sales Associate) - New York
Jaded London, New York, NY, United States
Location : Broadway, NYC
Type : full-time & part-time roles
Schedule : Must be available evenings/weekends
Reports to : Store Manager / Assistant Manager
About The Role We're opening a high-energy pop-up in Broadway and need customer obsessed Retail Assistants to help deliver an exceptional in-store experience. You'll be the face of the brand on the shop floor welcoming guests, managing queues during busy periods, driving sales at POS, and keeping the space tight and on-brand.
What You'll Do
Serve & Sell: Greet customers, understand needs, recommend fits/sizes, cross-sell, and close at POS (Shopify or similar)
Operations: Replenish stock, size and fold, back-of-house organization, receive deliveries, and keep the floor immaculate
Loss Prevention: Tag product, follow EAS procedures, maintain fitting room standards, and escal concerns appropriately
Brand Standards & VM: Execute visual guidelines, size runs, and window refreshes; keep displays aligned with brand direction
Events & Drops: Assist with launch days, influencer visits, and extended trading hours
KPIs: Contribute to daily targets (conversion, UPT, ATV) and customer satisfaction scores
H&S Compliance: Follow safety, fire code, and incident reporting procedures
What You'll Bring
1+ year retail, fashion, or hospitality experience in a fast-paced, customer-facing role
Confident communicator with a warm, proactive approach
Comfortable with busy, high-footfall environments and line management
Fan/ Consumer of the brand
Tech-friendly (POS/iPad apps); quick to learn new systems
Team player who's punctual, reliable, and detail-driven
Nice to have: Multilingual (Spanish/Mandarin a plus), styling experience, key-holder experience
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Type : full-time & part-time roles
Schedule : Must be available evenings/weekends
Reports to : Store Manager / Assistant Manager
About The Role We're opening a high-energy pop-up in Broadway and need customer obsessed Retail Assistants to help deliver an exceptional in-store experience. You'll be the face of the brand on the shop floor welcoming guests, managing queues during busy periods, driving sales at POS, and keeping the space tight and on-brand.
What You'll Do
Serve & Sell: Greet customers, understand needs, recommend fits/sizes, cross-sell, and close at POS (Shopify or similar)
Operations: Replenish stock, size and fold, back-of-house organization, receive deliveries, and keep the floor immaculate
Loss Prevention: Tag product, follow EAS procedures, maintain fitting room standards, and escal concerns appropriately
Brand Standards & VM: Execute visual guidelines, size runs, and window refreshes; keep displays aligned with brand direction
Events & Drops: Assist with launch days, influencer visits, and extended trading hours
KPIs: Contribute to daily targets (conversion, UPT, ATV) and customer satisfaction scores
H&S Compliance: Follow safety, fire code, and incident reporting procedures
What You'll Bring
1+ year retail, fashion, or hospitality experience in a fast-paced, customer-facing role
Confident communicator with a warm, proactive approach
Comfortable with busy, high-footfall environments and line management
Fan/ Consumer of the brand
Tech-friendly (POS/iPad apps); quick to learn new systems
Team player who's punctual, reliable, and detail-driven
Nice to have: Multilingual (Spanish/Mandarin a plus), styling experience, key-holder experience
#J-18808-Ljbffr