In-Room Dining Server (Seasonal) - Waldorf Astoria Monarch Beach Resort and Club
Waldorf Astoria Monarch Beach Resort & Club, Dana Point, CA, United States
Overview
The award-winning Forbes 4-Star and AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Seasonal
In-Room Dining Server
to join the In-Room Dining Team. Located in Dana Point, adjacent to Laguna Beach, the area is known for its coastal charm and active lifestyle. The resort sits on 175 acres atop a 150-foot seaside bluff with over 400 rooms and 115,000 square feet of indoor and outdoor meeting space, along with 8 food & beverage outlets including 4 restaurants, a beach club, lounge, marketplace, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for guests, meaningful opportunities for Team Members, and a positive community impact.
Classification:
Seasonal
Shift:
Various – must be available to work weekdays, weekends, and holidays.
Pay Rate:
The pay rate for this role is $16.90/hour and is based on applicable and specialized experience and location.
What will I be doing? As a Room Service Server, you will be responsible for delivering and serving food and beverage items to guests in a timely, friendly, and efficient manner to support outstanding guest service and financial profitability. Specific responsibilities include:
Set up room service trays and tables to prepare for incoming orders
Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar, and deliver food to guest rooms and meeting rooms
Serve meals to guests, collect guest trays, and respond to guest requests promptly
Present checks to guests and obtain payment
Return payments/signed checks to the order taker
Perform order taker duties and answer room service telephone, as needed
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. We value the following core principles and look for demonstration of these Values:
Hospitality — delivering exceptional guest experiences
Integrity — doing the right thing, all the time
Leadership — being leaders in our industry and communities
Teamwork — being team players in everything we do
Ownership — owning our actions and decisions
Now — operating with urgency and discipline
Additional key attributes we look for include:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, with brands spanning luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton is dedicated to providing exceptional guest experiences across its global brands, and our Team Members are central to this mission. Our vision is to fill the earth with the light and warmth of hospitality, uniting us to create remarkable experiences every day.
What are the benefits of working with Hilton? Hilton supports the mental and physical wellbeing of all Team Members through innovative programs and benefits, including:
Access to pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education via Guild Education (degrees and professional certifications)
401K plan with company match
Hilton Shares: Employee stock purchase program (ESPP) with 15% discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Availability of benefits may vary by property-specific terms and conditions
Work Locations:
Waldorf Astoria Monarch Beach Resort & Club
Schedule:
Temporary
Brand:
Waldorf Astoria Hotels & Resorts
Job:
Bars and Restaurants
#J-18808-Ljbffr
In-Room Dining Server
to join the In-Room Dining Team. Located in Dana Point, adjacent to Laguna Beach, the area is known for its coastal charm and active lifestyle. The resort sits on 175 acres atop a 150-foot seaside bluff with over 400 rooms and 115,000 square feet of indoor and outdoor meeting space, along with 8 food & beverage outlets including 4 restaurants, a beach club, lounge, marketplace, and in-room dining. At Waldorf Astoria, we create unforgettable experiences for guests, meaningful opportunities for Team Members, and a positive community impact.
Classification:
Seasonal
Shift:
Various – must be available to work weekdays, weekends, and holidays.
Pay Rate:
The pay rate for this role is $16.90/hour and is based on applicable and specialized experience and location.
What will I be doing? As a Room Service Server, you will be responsible for delivering and serving food and beverage items to guests in a timely, friendly, and efficient manner to support outstanding guest service and financial profitability. Specific responsibilities include:
Set up room service trays and tables to prepare for incoming orders
Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar, and deliver food to guest rooms and meeting rooms
Serve meals to guests, collect guest trays, and respond to guest requests promptly
Present checks to guests and obtain payment
Return payments/signed checks to the order taker
Perform order taker duties and answer room service telephone, as needed
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. We value the following core principles and look for demonstration of these Values:
Hospitality — delivering exceptional guest experiences
Integrity — doing the right thing, all the time
Leadership — being leaders in our industry and communities
Teamwork — being team players in everything we do
Ownership — owning our actions and decisions
Now — operating with urgency and discipline
Additional key attributes we look for include:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, with brands spanning luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Hilton is dedicated to providing exceptional guest experiences across its global brands, and our Team Members are central to this mission. Our vision is to fill the earth with the light and warmth of hospitality, uniting us to create remarkable experiences every day.
What are the benefits of working with Hilton? Hilton supports the mental and physical wellbeing of all Team Members through innovative programs and benefits, including:
Access to pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education via Guild Education (degrees and professional certifications)
401K plan with company match
Hilton Shares: Employee stock purchase program (ESPP) with 15% discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Availability of benefits may vary by property-specific terms and conditions
Work Locations:
Waldorf Astoria Monarch Beach Resort & Club
Schedule:
Temporary
Brand:
Waldorf Astoria Hotels & Resorts
Job:
Bars and Restaurants
#J-18808-Ljbffr