Golf Course Attendant - Pro Shop
City of Gainesville, Gainesville, FL, United States
Job Summary
If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account. Make a difference in the community you live in! As a Community Builder—a employee with the City of Gainesville—you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.
Job Details Salary will be based on qualifications. Closing date: Until Filled.
We are seeking a customer-focused Golf Course Attendant to support pro shop operations. Responsibilities include managing tee times, processing transactions, assisting guests, preparing and serving food and drinks, and maintaining clean, organized facilities. This role also supports tournaments and events as needed. Ideal candidates are reliable, adaptable, and able to multitask in a fast‑paced environment with a flexible schedule, including evenings, weekends, and holidays.
This position reports to a designated supervisor and works under general supervision. It is distinguished from higher‑level classifications by its lack of administrative responsibility and from lower classes by responsibility for cash handling and inventory controls, as well as the ability to perform routine tasks with less supervision. Pay for the position is $16.43/hr.
Pro Shop Operations
Greets customers in a friendly and professional manner.
Schedules tee times in person and by phone using golf course management software.
Checks in golfers and processes payments for greens fees, merchandise, and other services.
Operates point‑of‑sale (POS) systems and handles cash, credit card, and other transactions accurately.
Assists with merchandise sales and maintains organized retail displays.
Answers phones and responds to customer inquiries regarding course rules, rates, and events.
Food and Beverage Service
Prepares and serves food and beverages in accordance with established procedures.
Operates bar area, including serving alcoholic beverages in compliance with applicable laws and regulations.
Maintains cleanliness and sanitation standards in the kitchen, bar, lobby, and service areas.
Stocks and replenishes food, beverages, and supplies as needed.
Monitors inventory levels and reports shortages to the supervisor.
Event & Tournament Support
Assists with setup and breakdown for tournaments, leagues, and special events.
Registers participants and distributes tournament materials.
Provides customer service and operational support during events.
May assist outdoors with event coordination, scoring, staging, or hospitality stations.
General Responsibilities
Provides exceptional customer service at all times.
Maintains the cleanliness of the pro shop, kitchen, bar, lobby, and common areas.
Follows all safety, sanitation, and cash‑handling procedures.
Works collaboratively with other staff to ensure smooth daily operations.
Non‑essential Job Functions
Attends work on a continuous and regular basis.
Performs other related duties as assigned.
Qualifications Education and Experience
Must be 18 years old or older at the time of appointment. High school diploma or equivalent. Previous customer service, retail, or food service experience preferred. Experience handling cash and operating point‑of‑sale systems preferred.
Licenses and Certifications
Valid Florida Driver's License required at time of hire.
Must obtain and maintain ServSafe Food Handler Certification upon hire.
Knowledge, Skills, and Abilities
Basic knowledge of golf operations is helpful but not required.
Ability to multitask in a fast‑paced environment.
Strong communication and interpersonal skills.
Physical and Environmental Requirements Duties involve standing for extended periods, light to moderate lifting, and working in a busy customer service environment. Primarily works indoors in a pro shop and food service setting, but may require outdoor work during tournaments and special events.
Benefits Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally. Traditional benefits include health insurance, life insurance, paid leave, 11 paid holidays a year, a pension plan and a deferred compensation plan. Additional benefits include on‑site fitness centers, tuition reimbursement, on‑site medical staff and a wellness program to keep you healthy and happy.
Equal Opportunity The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352‑334‑5077 or TDD/TTY at 352‑334‑2292.
Veterans' Preference Veterans are encouraged to apply. Veterans’ Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. Preference does not guarantee selection. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans’ Preference. State of Florida residency is not required for Veterans’ Preference. If you are unable to apply online due to a disability, contact recruiting at HR@cityofgainesville.org or by calling 352‑334‑5077.
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Job Details Salary will be based on qualifications. Closing date: Until Filled.
We are seeking a customer-focused Golf Course Attendant to support pro shop operations. Responsibilities include managing tee times, processing transactions, assisting guests, preparing and serving food and drinks, and maintaining clean, organized facilities. This role also supports tournaments and events as needed. Ideal candidates are reliable, adaptable, and able to multitask in a fast‑paced environment with a flexible schedule, including evenings, weekends, and holidays.
This position reports to a designated supervisor and works under general supervision. It is distinguished from higher‑level classifications by its lack of administrative responsibility and from lower classes by responsibility for cash handling and inventory controls, as well as the ability to perform routine tasks with less supervision. Pay for the position is $16.43/hr.
Pro Shop Operations
Greets customers in a friendly and professional manner.
Schedules tee times in person and by phone using golf course management software.
Checks in golfers and processes payments for greens fees, merchandise, and other services.
Operates point‑of‑sale (POS) systems and handles cash, credit card, and other transactions accurately.
Assists with merchandise sales and maintains organized retail displays.
Answers phones and responds to customer inquiries regarding course rules, rates, and events.
Food and Beverage Service
Prepares and serves food and beverages in accordance with established procedures.
Operates bar area, including serving alcoholic beverages in compliance with applicable laws and regulations.
Maintains cleanliness and sanitation standards in the kitchen, bar, lobby, and service areas.
Stocks and replenishes food, beverages, and supplies as needed.
Monitors inventory levels and reports shortages to the supervisor.
Event & Tournament Support
Assists with setup and breakdown for tournaments, leagues, and special events.
Registers participants and distributes tournament materials.
Provides customer service and operational support during events.
May assist outdoors with event coordination, scoring, staging, or hospitality stations.
General Responsibilities
Provides exceptional customer service at all times.
Maintains the cleanliness of the pro shop, kitchen, bar, lobby, and common areas.
Follows all safety, sanitation, and cash‑handling procedures.
Works collaboratively with other staff to ensure smooth daily operations.
Non‑essential Job Functions
Attends work on a continuous and regular basis.
Performs other related duties as assigned.
Qualifications Education and Experience
Must be 18 years old or older at the time of appointment. High school diploma or equivalent. Previous customer service, retail, or food service experience preferred. Experience handling cash and operating point‑of‑sale systems preferred.
Licenses and Certifications
Valid Florida Driver's License required at time of hire.
Must obtain and maintain ServSafe Food Handler Certification upon hire.
Knowledge, Skills, and Abilities
Basic knowledge of golf operations is helpful but not required.
Ability to multitask in a fast‑paced environment.
Strong communication and interpersonal skills.
Physical and Environmental Requirements Duties involve standing for extended periods, light to moderate lifting, and working in a busy customer service environment. Primarily works indoors in a pro shop and food service setting, but may require outdoor work during tournaments and special events.
Benefits Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally. Traditional benefits include health insurance, life insurance, paid leave, 11 paid holidays a year, a pension plan and a deferred compensation plan. Additional benefits include on‑site fitness centers, tuition reimbursement, on‑site medical staff and a wellness program to keep you healthy and happy.
Equal Opportunity The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352‑334‑5077 or TDD/TTY at 352‑334‑2292.
Veterans' Preference Veterans are encouraged to apply. Veterans’ Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. Preference does not guarantee selection. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans’ Preference. State of Florida residency is not required for Veterans’ Preference. If you are unable to apply online due to a disability, contact recruiting at HR@cityofgainesville.org or by calling 352‑334‑5077.
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