Sales Associate
EXPRESS, Livermore, CA, United States
Overview
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style for work, everyday wear or special occasions. Bonobos is a menswear brand known for exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
Store Store Name: San Francisco Prem
Responsibilities
Express is seeking a Retail Sales Associate to join our team.
The Sales Associate provides a great in-store shopping experience for retail customers and assists with stocking, cleaning, folding merchandise, and related tasks.
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
Follow company policies and procedures to ensure the safety of all associates and customers.
Assist with product launch changes according to company SOP.
Provide a great customer experience and deliver on all aspects of the customer experience model.
Process transactions quickly and accurately, reducing customer wait time.
Positively resolve customer service-related issues as they arise and determine resolution or escalate as needed; communicate issues and resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging participation.
Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience: 0-2 years of relevant job experience; minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Customer service skills and ability to interact with customers
Strong verbal and written communication skills with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Benefits And Compensation PHOENIX offers a range of benefits to help protect full-time associates’ health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX partners with LIG Solutions to help associates obtain individual insurance coverage and may be eligible for paid sick leave, public health emergency leave and participation in the 401(k) and Roth 401(k) with Company match. Part-time associates may also receive an Express merchandise discount, participate in Learn & Earn, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent on location, education, skills and experience.
Pay Range $16.50 - $22.45 per hour
Closing If you would like to know more about the California Consumer Privacy Act, click here. PHOENIX is an equal opportunity employer and does not discriminate in recruiting, hiring or any other terms on the basis of protected characteristics. PHOENIX hires individuals authorized for employment in the United States and provides reasonable accommodation to individuals with disabilities. For accommodation requests, call 1-800-964-9793 and say 'Associate Relations' or email AssociateRelations@Express.com.
Notification to Agencies : PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies without a signed Master Service Agreement and HR approval.
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Store Store Name: San Francisco Prem
Responsibilities
Express is seeking a Retail Sales Associate to join our team.
The Sales Associate provides a great in-store shopping experience for retail customers and assists with stocking, cleaning, folding merchandise, and related tasks.
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
Follow company policies and procedures to ensure the safety of all associates and customers.
Assist with product launch changes according to company SOP.
Provide a great customer experience and deliver on all aspects of the customer experience model.
Process transactions quickly and accurately, reducing customer wait time.
Positively resolve customer service-related issues as they arise and determine resolution or escalate as needed; communicate issues and resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging participation.
Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience: 0-2 years of relevant job experience; minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Customer service skills and ability to interact with customers
Strong verbal and written communication skills with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Benefits And Compensation PHOENIX offers a range of benefits to help protect full-time associates’ health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX partners with LIG Solutions to help associates obtain individual insurance coverage and may be eligible for paid sick leave, public health emergency leave and participation in the 401(k) and Roth 401(k) with Company match. Part-time associates may also receive an Express merchandise discount, participate in Learn & Earn, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent on location, education, skills and experience.
Pay Range $16.50 - $22.45 per hour
Closing If you would like to know more about the California Consumer Privacy Act, click here. PHOENIX is an equal opportunity employer and does not discriminate in recruiting, hiring or any other terms on the basis of protected characteristics. PHOENIX hires individuals authorized for employment in the United States and provides reasonable accommodation to individuals with disabilities. For accommodation requests, call 1-800-964-9793 and say 'Associate Relations' or email AssociateRelations@Express.com.
Notification to Agencies : PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies without a signed Master Service Agreement and HR approval.
#J-18808-Ljbffr