Director, Reliability Engineering
WestRock Company, New York, NY, United States
Description & Requirements
Smurfit Westrock (NYSE:SW) is the go‑to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
The Opportunity The Director of Reliability is a senior leader within Smurfit Westrock’s Manufacturing Technical & Innovation (MTI) organization, responsible for reliability, maintenance planning, and storeroom strategy across the North American mill system. This role ensures mill reliability programs, standards, and support mechanisms are consistently deployed to maximize asset availability, predictability, and lifecycle value.
Reporting to the Vice President, Manufacturing Technical & Innovation (MTI), the Director of Reliability leads a team of subject matter experts and works in close partnership with mill leadership, engineering, capital planning, and corporate functions. The role serves as a key connector between strategy and execution, ensuring the right resources are applied to the right activities to deliver measurable improvements in asset performance, safety, and cost.
The Director of Reliability is expected to role‑model Smurfit Westrock’s culture that values safety, inclusion, collaboration, operational excellence, and continuous improvement, while driving accountability and results across a complex, multi‑site manufacturing network.
How You Will Impact Smurfit Westrock The Director of Reliability plays a critical role in strengthening the performance and resilience of Smurfit Westrock’s manufacturing assets by:
Improving mill asset availability, efficiency, and predictability
Establishing consistent reliability, planning, and storeroom standards
Enabling data‑driven decision making through KPIs and reliability systems
Supporting capital planning, outages, and long‑term asset strategies
Building organizational capability in reliability leadership and execution
This role ensures reliability efforts are aligned with enterprise priorities and integrated into broader operational and capital strategies.
Key Responsibilities Reliability Strategy & Standards
Develop, deploy, and continuously improve reliability, maintenance planning, and storeroom standards, procedures, and guidelines across the mill system.
Ensure consistency in reliability practices while allowing flexibility for site‑specific needs.
Align reliability programs with mill goals and MTI priorities.
Assessments & Continuous Improvement
Own the reliability, planning, and storeroom assessment process, ensuring assessments are effective, actionable, and results‑oriented.
Partner with mill teams to develop short‑term and long‑term reliability improvement plans based on assessment outcomes.
Track progress and ensure sustained improvement through follow‑up and coaching.
Mill Support & Technical Leadership
Provide technical and strategic reliability support to mills for:
Reliability improvement initiatives
Capital projects
Major outages
Support mills in developing long‑term capital plans aimed at improving or sustaining asset performance and reliability.
Serve as a trusted advisor to mill leadership on asset health, risk, and reliability strategy.
Collaboration & Knowledge Sharing
Foster collaboration across all mills by supporting and facilitating:
Roundtable meetings
Networking calls for mechanical, electrical, planning, and storeroom teams
Identify, validate, and scale practices from industry and high‑performing mills.
Encourage peer learning and consistent application of proven reliability practices.
Data, KPIs & Systems
Lead the implementation of reliability KPIs and information management systems.
Leverage CMMS and reliability data to drive informed, data‑based decisions.
Promote consistent use of systems and metrics to improve transparency.
People Leadership & Culture
Establish clear performance goals and objectives for each Reliability team member.
Lead, develop, and mentor a high‑performing reliability team.
Promote a culture of safety, inclusion, engagement, and accountability by serving as a role model for Smurfit Westrock’s Vision, Values, and Behaviors.
Ensure strong succession planning and capability.
What You Need To Succeed Industry & Technical Experience
Bachelor’s degree in Mechanical or Electrical Engineering preferred; other engineering disciplines acceptable with demonstrated mill reliability leadership experience.
Minimum of 10 years of experience in manufacturing reliability.
Experience in the paper industry is required.
Working knowledge of CMMS systems; JDE and/or SAP experience preferred.
Leadership & Execution
Proven ability to lead and influence across a distributed, multi‑mill organization.
Strong understanding of reliability, maintenance planning, and storeroom operations.
Demonstrated success driving measurable improvements in asset performance.
Problem Solving & Decision Making
Strong troubleshooting and root cause analysis skills.
Ability to diagnose operating issues and guide teams toward effective corrective actions.
Comfortable navigating ambiguity and balancing competing priorities.
Communication & Collaboration
Strong written and verbal communication skills, ability to influence at all levels.
Demonstrated ability to coordinate across multiple departments and functions.
Internal customer‑focused mindset with a collaborative leadership approach.
Adaptability & Personal Effectiveness
Ability to operate effectively in dynamic, fast‑paced operating environments.
Comfortable managing multiple initiatives simultaneously.
Results‑oriented, self‑directed, flexible, and safety‑focused.
Strong interpersonal, time management, and organizational skills.
Travel & Work Environment
Willingness to travel approximately ~70% to support mill sites and key initiatives.
Occasional weekends or altered work schedules as required.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
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The Opportunity The Director of Reliability is a senior leader within Smurfit Westrock’s Manufacturing Technical & Innovation (MTI) organization, responsible for reliability, maintenance planning, and storeroom strategy across the North American mill system. This role ensures mill reliability programs, standards, and support mechanisms are consistently deployed to maximize asset availability, predictability, and lifecycle value.
Reporting to the Vice President, Manufacturing Technical & Innovation (MTI), the Director of Reliability leads a team of subject matter experts and works in close partnership with mill leadership, engineering, capital planning, and corporate functions. The role serves as a key connector between strategy and execution, ensuring the right resources are applied to the right activities to deliver measurable improvements in asset performance, safety, and cost.
The Director of Reliability is expected to role‑model Smurfit Westrock’s culture that values safety, inclusion, collaboration, operational excellence, and continuous improvement, while driving accountability and results across a complex, multi‑site manufacturing network.
How You Will Impact Smurfit Westrock The Director of Reliability plays a critical role in strengthening the performance and resilience of Smurfit Westrock’s manufacturing assets by:
Improving mill asset availability, efficiency, and predictability
Establishing consistent reliability, planning, and storeroom standards
Enabling data‑driven decision making through KPIs and reliability systems
Supporting capital planning, outages, and long‑term asset strategies
Building organizational capability in reliability leadership and execution
This role ensures reliability efforts are aligned with enterprise priorities and integrated into broader operational and capital strategies.
Key Responsibilities Reliability Strategy & Standards
Develop, deploy, and continuously improve reliability, maintenance planning, and storeroom standards, procedures, and guidelines across the mill system.
Ensure consistency in reliability practices while allowing flexibility for site‑specific needs.
Align reliability programs with mill goals and MTI priorities.
Assessments & Continuous Improvement
Own the reliability, planning, and storeroom assessment process, ensuring assessments are effective, actionable, and results‑oriented.
Partner with mill teams to develop short‑term and long‑term reliability improvement plans based on assessment outcomes.
Track progress and ensure sustained improvement through follow‑up and coaching.
Mill Support & Technical Leadership
Provide technical and strategic reliability support to mills for:
Reliability improvement initiatives
Capital projects
Major outages
Support mills in developing long‑term capital plans aimed at improving or sustaining asset performance and reliability.
Serve as a trusted advisor to mill leadership on asset health, risk, and reliability strategy.
Collaboration & Knowledge Sharing
Foster collaboration across all mills by supporting and facilitating:
Roundtable meetings
Networking calls for mechanical, electrical, planning, and storeroom teams
Identify, validate, and scale practices from industry and high‑performing mills.
Encourage peer learning and consistent application of proven reliability practices.
Data, KPIs & Systems
Lead the implementation of reliability KPIs and information management systems.
Leverage CMMS and reliability data to drive informed, data‑based decisions.
Promote consistent use of systems and metrics to improve transparency.
People Leadership & Culture
Establish clear performance goals and objectives for each Reliability team member.
Lead, develop, and mentor a high‑performing reliability team.
Promote a culture of safety, inclusion, engagement, and accountability by serving as a role model for Smurfit Westrock’s Vision, Values, and Behaviors.
Ensure strong succession planning and capability.
What You Need To Succeed Industry & Technical Experience
Bachelor’s degree in Mechanical or Electrical Engineering preferred; other engineering disciplines acceptable with demonstrated mill reliability leadership experience.
Minimum of 10 years of experience in manufacturing reliability.
Experience in the paper industry is required.
Working knowledge of CMMS systems; JDE and/or SAP experience preferred.
Leadership & Execution
Proven ability to lead and influence across a distributed, multi‑mill organization.
Strong understanding of reliability, maintenance planning, and storeroom operations.
Demonstrated success driving measurable improvements in asset performance.
Problem Solving & Decision Making
Strong troubleshooting and root cause analysis skills.
Ability to diagnose operating issues and guide teams toward effective corrective actions.
Comfortable navigating ambiguity and balancing competing priorities.
Communication & Collaboration
Strong written and verbal communication skills, ability to influence at all levels.
Demonstrated ability to coordinate across multiple departments and functions.
Internal customer‑focused mindset with a collaborative leadership approach.
Adaptability & Personal Effectiveness
Ability to operate effectively in dynamic, fast‑paced operating environments.
Comfortable managing multiple initiatives simultaneously.
Results‑oriented, self‑directed, flexible, and safety‑focused.
Strong interpersonal, time management, and organizational skills.
Travel & Work Environment
Willingness to travel approximately ~70% to support mill sites and key initiatives.
Occasional weekends or altered work schedules as required.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
#J-18808-Ljbffr